Sonarr only grabbing torrents - no NZBs

Hello

I’m a newbie to Sonarr, and so far everything has been positive; very easy and intuitive setup, and the graphical interface is great. The only minor issue I’m having is that I have three NZB indexers set up (OzNZB, NZBPlanet, AltHUB) with APIs and user details correct (clicking Test does not return an error) yet Sonarr only seems to grab torrents; I have around 400 episodes in my wanted list, all of which have been grabbed as torrents. Not a huge issue, but I’m paying for Usenet access so I’d rather it used Usenet if available - and searches for series / episodes suggests they are.

Appreciate that as a newcomer I’m probably missing something obvious but I’ve done a few searches and can’t find this issue mentioned elsewhere. Happy to look into the logs and provide info where appropriate.

Cheers

Probably a good start:
Settings > Profiles > Delay Profiles > edit/add the default profile to set “Prefer Usenet” and optionally set a delay for torrents.
(enable the Advanced Settings toggle at the top right in the settings)

Also good would be to do a manual search for a random episode, and confirm you do get results back from your nzb indexers.
In those results, also check if the nzb results are rejected or not, e.g. the quality is desired, doesn’t contain blacklisted words, size is within range, etc etc.
There should not be a red exclamation mark in the rejections column.

Thanks Thirrian, I’ll check those out later and update. I believe I already had Prefer Usenet checked, but I don’t have a delay set for torrents - I had thought this only applicable to just-aired episodes; if I set a delay will it only grab a torrent if it doesn’t find NZB in the specified period? That’d work for me if so.

From the last few searches I did I can confirm the quality was at least 720p and met the size limits I’ve imposed, which are fairly broad. I don’t think I’ve blacklisted any words.

I’m also going to try removing torrent indexers and running the software to see if it grabs anything.

The delay works as you explain.
Sonarr will search for both. If it finds a torrent, it will hold it for the specified delay.
If an nzb of equal/better quality comes along during that period, it will be immediately grabbed for downloading in favor of the torrent.
If no nzb presents itself on your indexers, sonarr will release the torrent to your downloader once the delay period expires.

Hi Thirrian - assuming there’s no underlying issue with my NZB indexers, that solution work perfectly in principle - I shall enable this value this evening and report back as to if it achieves what I’m after - many thanks for your response.

Yep, that seemed to work great. I’ve got a split between Usenet and Torrents now, which is fine by me. Thanks for the help!