Sonarr not updating show data/scanning all


#1

Sonarr version (exact version): 3.0.0.348
Mono version (if Sonarr is not running on Windows): 5.18.0.225
OS*: unraid
Debug logs: https://pastebin.com/ygwinNmL
Description of issue: Show data isnt being updated. not showing full upto date episode listing. vikings for example shows on sonarr it was upto S05E11 but tvdb shows S5E14 is available.

Only when i click “refresh & scan” does it pull all the show data and update episode/season listings.
I have click Series - Update All over 24hrs ago but no actually sure its working… in System - Tasks it shows its working?

Scheduled

Name Interval Last Execution Next Execution
Application Update 6 hours a day ago now
Backup 7 days 6 days ago in a day
Check For Finished Download 1 minute 20 hours ago now
Check Health 6 hours a day ago now
Housekeeping 1 day 2 days ago now
Messaging Cleanup 5 minutes 20 hours ago now
Refresh Series 12 hours 2 months ago now
Rss Sync 15 minutes 20 hours ago now
Update Scene Mapping 3 hours a day ago now

Queue

Name Queued Started Ended Duration
Refresh Series a day ago a day ago -
Check For Finished Download 20 hours ago 20 hours ago 20 hours ago 00:00:01
Check For Finished Download 20 hours ago 20 hours ago 20 hours ago 00:00:01
Check For Finished Download 20 hours ago 20 hours ago 20 hours ago 00:00:01
Rss Sync 20 hours ago 20 hours ago 20 hours ago 00:02:26
Check For Finished Download 20 hours ago 20 hours ago 20 hours ago 00:00:01
Messaging Cleanup 20 hours ago 20 hours ago 20 hours ago 00:00:00

#2

Is there anything in the UI that indicates it’s updating/scanning series? 24 hours for a refresh is way longer than it should ever take and it looks like it’s stalled out/something failed and it didn’t end along the way, probably impossible to see what happened at this time even if trace logging was enabled.

At this point I’d suggest restarting Sonarr and let Sonarr run the refresh and keep an eye on it, enable trace logging in the event it does the same thing and the debug/trace logs should give us something to look into further.

Sonarr’s actual log files will also show timestamps and other relevant information, files from the standard output won’t though; for next time.


#3

so noticed it kept failing at the series “adam ruins everything”…once i deleted that it works fine now


#4

Was there anything in the logs as to what was failing?


#5

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