Sonarr not removing torrents from Deluge/uTorrent, thanks in advance!

Help & Support
1

Hello, I’m using Sonarr 2.0.0.3357 newly installed. I love this program! thank you so much. I’m using Deluge 1.3.12 also newly installed and configured.

As it is now, Sonarr will see the torrents and send them to Deluge and they download just fine. Sonarr imports the download just fine, renames the file and puts it in the appropriate folder.

However, the file is still seeding in Deluge and even if it’s paused, isn’t removed by the Completed download handler.

I’ve manually paused the torrents in Deluge, but it still doesn’t remove them. Is this because it hasn’t reached the seeding ratio? It appears the lowest this can be set to in Deluge is .50 (or 1.0 if you use labels), which is fine. If this is simply a situation where I need to seed longer I can do that. I just figured the auto download removal would happen sooner. I’m assuming I’m just being impatient.

Thanks again for your help. I absolutely love the automation between sonarr and deluge. Thank you!

-akajester

2

Can you post your log? On which system are you?
May be your account which runs Sonarr doesnt have right to delete files in Deluge folder?

3

Hello, thanks for your response.

I’m using Windows 7 Pro 64-bit. Sonarr and Deluge are both running as the logged in administrator account so permissions shouldn’t be an issue. Here’s my log.

-akajester

4

I see a lot of :

15-10-12 02:35:13.3|Info|RecycleBinProvider|Recycling Bin has not been configured, deleting permanently. D:\TV Series\The Walking Dead\The.Walking.Dead.S06E01.HDTV-720p.mkv
15-10-12 02:35:13.4|Warn|ImportApprovedEpisodes|Couldn't import episode D:\Torrents\The.Walking.Dead.S06E01.PROPER.720p.HDTV.x264-KILLERS[rarbg]\The.Walking.Dead.S06E01.PROPER.720p.HDTV.x264-KILLERS.mkv
 
System.IO.IOException: The process cannot access the file 'D:\TV Series\The Walking Dead\The.Walking.Dead.S06E01.HDTV-720p.mkv' **because it is being used by another process**.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at System.IO.File.Delete(String path)
   at NzbDrone.Common.Disk.DiskProviderBase.DeleteFile(String path) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Disk\DiskProviderBase.cs:line 178
   at NzbDrone.Core.MediaFiles.RecycleBinProvider.DeleteFile(String path) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\RecycleBinProvider.cs:line 90
   at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode, Boolean copyOnly) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\UpgradeMediaFileService.cs:line 51
   at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import(List`1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeImport\ImportApprovedEpisodes.cs:line 89

because it is being used by another process

Ypur file seems locked. Your sonarr is launched as admin?

5

I believe the files to be locked because Deluge is using them. Sonarr is running as the NzbDrone service, which is set at the default “local system account”. I can change it to the specific account, but I believe that to be the same as the local system (currently logged in) administrator account. Either way, I’ll set it manually just to be sure and rule it out.

Thanks.

6

changing the service to a local admin account had no change. I did switch to uTorrent (from deluge) and it’s having the same issue, not deleting the file from the torrent client and the disk. It is however imported to the appropriate tv series folder. Here’s the latest log file

7

Is the torrent still seeding?
Is Remove Completed Downloads enabled in Download Client settings?

8

Yes and Yes. Thanks.

9

Then Sonarr is doing exactly what its supposed it, as long as the torrent is seeding it will not delete the torrent (and the files), it will Copy or Hardlink the file to the series folder and wait for the torrent to finish seeding.

10

That’s good to hear. Thanks so much. I’ll just set my seed settings and let it handle everything.

11

Just to provide an update. Once the seeding limit in uTorrent was reached and it stopped the torrent, Sonarr was able to delete the torrent from uTorrent just fine. It’s still leaving the .torrent file around, but it seems to be doing what it should, so that’s great. Thanks again everyone for your insight!

12

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.