Sonarr not letting me do manual backup

Help & Support
1

Sonarr version 4.0.12.2825:
Mono version (if Sonarr is not running on Windows):
RebornOS - Arch based:
Debug logs:
Sonarr not letting me do manual backup:

I just went through and manually searched for episodes Sonarr didn’t grab. After selecting the copies I wanted removed them from the calendar. I then went to do a manual backup so I could save it. When I click backup now i only get failed. debug logs are below.

2

/tmp/sonarr_backup doesn’t exist, Sonarr uses the TMPDIR environment variable to get the temporary directory, if another location should be used you can override it.

3

OK thanks but you lost me. Are you telling me that the normal directory for Sonarr backups no longer exist?

4

The temporary directory where they are created does not exist, Sonarr will create the sonarr_backup folder automatically, but either it’s immediately being cleared during the backup process or /tmp does not exist.

5

So how do we go about finding out which and fixing the issue? On another note that I’m sure is related to the backup issue when I do sudo systemctl stop sonarr so I could uninstall, reboot, reinstall the service does not stop. Sonarr is still running.

EDIT:

Just had a look in /tmp/ and no sonarr_backup.

6

@markus101 thanks for the info, much appreciated. Now for some reason the backups are working again. I just did 2 without issue as a test, then I did the update that’s out there, stop Sonarr’s service without issue and restarted it without issue. I honestly have no idea why it was behaving like that but after the update and stopping and restarting the service did another backup as a test and all seems good. Thanks again.

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