Sonarr not inporting on Linux box from Windows box

[Tony]

I had Sonarr Plex, Deluge and Sabnzbd all on a windows machine. Everything automated and working great. Then I purchased a Qnap NAS and moved everything over. Plex as a service no problem. Installed Sonarr and had to run Deluge and Sabnzbd in a VM. Couldn’t get my VPN to auto start in the VM under Linux so I used a Windows 7 VM. After setting up the shares Sonarr would find the shows and hand them off to the correct download client, but when it finished Sonarr couldn’t import them. It kept saying I need / in the begining name of the file. I’m thinking that remote mapping with Sonnarr on a Linux based machine it doesn’t understand the Windows directory structure (T:\DVR… instead of /etc/DVR). I deleted Sonarr from my NAS and added it to my VM and it works fine…

[markus101]

Yes, you need to setup a Remote Path Mapping to remap the path that the download client reports (remote path) to something thats accessible locally (local path), which means the remote path does need to be mounted locally to some path.

[Tony]

Thanks for the reply Markus… That was the point I was making. I did a Remote Path Mapping. I cut and pasted the name for the download client so I was sure they were the same. I then cut and pasted the path on the windows machine into Remote Path Mapping for the location of the finished file. I then pointed the location in Sonar where it was on the local box. I did this for both Deluge and SABnzbd. I then tried to download a small show using both clients. Both handed off from Sonarr to the clients. When the downloads finished they were moved to the directory that Sonarr was supposed to watch. Sonarr would not import them. The log said (I think) *nix file name must start with a / followed by the windows file location (ie… T:\DVR\mike & molly.mpg). If I went to Wanted/Manual Import and had it look in the same directory it found it and imported it just fine (on manual only, automatic has never worked for me). It’s like when Sonarr is running on Linux Remote Mapping can’t parse the Windows directory structure. Like I mentioned before I was able to get it to work by switching Sonarr over to the Windows VM, I just was going to use the NAS service, Just thought you may like to know.