Sonarr not downloading intermittently

Help & Support
1

Hi folks,
I’m having an issue where sometimes Sonarr is not downloading shows in the calendar. It doesn’t happen all the time, but when it does it will typically occur for the entire night’s worth of downloads.

I can force it be doing either a manual or automatic search.

I’m using Sonarr in conjunction with Sabnzbd and nzbs.org.

Any help would be appreciated.

Thanks,
Chris

2

Do you have Sonarr running 24/7?
Sonarr does not perform searches automatically. It only constantly processes the RSS information. If the server is not running 24/7 the item might not be available anymore on the RSS feed.

If it’s running 24/7, enable debug logging, so you can check if the releases where found during an RSS analysis, and why the file wasn’t downloaded.

3

Thanks for the reply.

Sonarr is running 24/7 and I’ve had debug logging enabled. I’m not seeing anything in the log even indicating that it has scanned my RSS feed. . . .

4

Under “System” --> “Logs” --> “Table”, do you see the “RssSyncService” and “DownloadDecisionMaker” running every 15 minutes?

Under “System”–> “Logs”–> “Files”, are the logs including debug messages.
In those files, there should be corresponding entires "date time|Info|RssSyncService|Starting RSS Sync"
This should be followed by debug messages showing the consulted trackers, and the amount of RSS items that were found.

“|Debug|FetchAndParseRssService|Found XXX reports”

From there the “|Info|DownloadDecisionMaker|Processing XXX releases” should kick in, and all the files should get analysed.

5

My log was showing the error described here:

And then updated my kernel and now all seems to be in order. I am indeed seeing both the RssSyncService and DownloadDecisionMaker running as scheduled.

I guess mono was just crashing frequently and throwing a wrench into the works. . . .

Thanks for the help.

6

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.