Sonarr not connecting to SABNZBD after new update

Help & Support
1

Everything was working fine last night but I see a new update occurred to Sonarr today and now I have an error message that says ‘No download client is available.’ When I test the connection to SABNZBD I receive the error message ‘Testing SABNZBD failed.’ I also have Couchpotato set up with SABNZBD and it still works just fine. Something appears to have changed in Sonarr that broke this connection.

Please help!

Thanks.

2

I moved a post to an existing topic: Sonarr “No download client is available” after latest update (v2.0.0.3000)

3

Same error for me: win 8.1.
System has worked great for a year, but after the march 16th update Sonarr stopped talking to SabNzbd and gives this error.

message:
Unable to retrieve queue and history items from SabNZBd: Error parsing boolean value. Path ‘’, line 2, position 1.

exception:
Newtonsoft.Json.JsonReaderException: Error parsing boolean value. Path ‘’, line 2, position 1.
at Newtonsoft.Json.JsonTextReader.ParseTrue()
at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.JsonTextReader.ReadInternal()
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.Linq.JObject.Load(JsonReader reader)
at Newtonsoft.Json.Linq.JObject.Parse(String json)
at NzbDrone.Core.Download.Clients.Sabnzbd.SabnzbdProxy.GetQueue(Int32 start, Int32 limit, SabnzbdSettings settings) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Download\Clients\Sabnzbd\SabnzbdProxy.cs:line 102
at NzbDrone.Core.Download.Clients.Sabnzbd.Sabnzbd.GetQueue() in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Download\Clients\Sabnzbd\Sabnzbd.cs:line 54
at NzbDrone.Core.Download.Clients.Sabnzbd.Sabnzbd.d__1.MoveNext() in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Download\Clients\Sabnzbd\Sabnzbd.cs:line 180
at System.Collections.Generic.List1..ctor(IEnumerable1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at NzbDrone.Core.Download.TrackedDownloads.DownloadMonitoringService.ProcessClientDownloads(IDownloadClient downloadClient) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Download\TrackedDownloads\DownloadMonitoringService.cs:line 68

4

Please pastebin trace logs, this will show the full response from SAB so we can see whats coming on.

5

Thanks Marcus101, hopefully this has what you asked for. http://pastebin.com/X7iHmw5n

6 
15-3-22 21:36:05.3|Debug|SabnzbdProxy|Url: http://192.168.1.5:8080/api?mode=queue&start=0&limit=0&apikey=<removed>&output=json
15-3-22 21:36:05.3|Trace|SabnzbdProxy|Response: //Access this server locally through http://www.ispyconnect.com
try{Denied();} catch(e){}

Either SAB is configured wrong within Sonarr or there is a proxy blocking it.

7

Strange, as it has been working as configured for > a year.

I found the solution in your answer to another person’s question the / \ were backwards in the completed folder… not sure why would have worked up until 3/17/15 but not after. (SABNZBD Fail: Cannot Combine OSpaths of Different Platforms)

Anyway, working now, thanks.