Sonarr doesn't seem to detect files to import

[spencerdog]

I’ve got a FreeNAS server running SABnzbd and Sonarr with a Plex front end. I have added shows to Sonarr and they’re queuing to SABnzbd and downloading. They’re moving to the /Downloads/Completed folder as shown below:

[root@freenas /mnt/Vol01/jails/sabnzbd_1/var/db/sabnzbd/Downloads/complete/At.Mi
dnight.2015.08.03.720p.HDTV.x264-TASTETV-NZBgeek]# ls
WWEkZkzio4KaTjdlev9hW74OGyO6qY4PvNniLgJBuEnL.mkv
WWEkZkzio4KaTjdlev9hW74OGyO6qY4PvNniLgJBuEnL.sfv
WWEkZkzio4KaTjdlev9hW74OGyO6qY4PvNniLgJBuEnL.vol00+01.par2
WWEkZkzio4KaTjdlev9hW74OGyO6qY4PvNniLgJBuEnL.vol01+02.par2
[root@freenas /mnt/Vol01/jails/sabnzbd_1/var/db/sabnzbd/Downloads/complete/At.Mi
dnight.2015.08.03.720p.HDTV.x264-TASTETV-NZBgeek]#

So the files appear to be there but Sonarr is giving me this alarm in the Activity > Queue section:

At.Midnight.2015.08.03.720p.HDTV.x264-TASTETV-NZBgeek
No files found are eligible for import in /var/db/sabnzbd/Downloads/complete/At.Midnight.2015.08.03.720p.HDTV.x264-TASTETV-NZBgeek

I have attached my nzbdrone.txt log.

nzbdrone.txt

[markus101]

Please hastebin debug logs of the import process for that release.

1. Enable debug logging
2. Clear the log files
3. Let Sonarr run for a few minutes and post the contents of the log file

[Mirx_NL]

Sonarr is looking for the files in /var/db/sabnzbd/Downloads/complete/
You real folder is /mnt/Vol01/jails/sabnzbd_1/var/db/sabnzbd/Downloads/complete/

If your on the linux shell, can you do a “cd /var/db/sabnzbd/Downloads/complete/” and do you end up in the correct directory?
Also, check the permissions of the directory and the downloaded files with “ls -ltr”.

[markus101]

Good catch, completely missed the logs link. Guess I should get some sleep.

@spencerdog assuming they are in the same jail you can symlink the files, otherwise you will need to use Sonarr’s remote path mapping.

[spencerdog]

Okay, I’ve got the remote path mapping resolved because now Sonarr is giving me a permissions error (debug log)and I can not browse to the Downloads/complete folder through a CIFS. I’m not entirely sure how to properly set the folder permissions to allow Sonarr to see the folder. I tried some Googling and found some references to a chmod command but I’m not skilled enough to use it correctly. I added storage to Sonarr that is:

Source: /mnt/Vol01/jails/sabnzbd_1/var/db/sabnzbd/Downloads/complete
Destination: /Downloads/Complete

and then put a Remote Path Mapping in for:

HOST: 192.168.1.3
REMOTE PATH: /var/db/sabnzbd/Downloads/complete/
LOCAL PATH: /Downloads/Complete/

How do I give the folder proper permissions so that Sonarr (or my CIFS) can see the files inside SABnzbd’s /Downloads/Complete folder?

Thank you so much for the help thus far!