Sonarr does not detect file directories on Windows

Help & Support
1

Sonarr version (2.0.0.4374):
Mono version (if Sonarr is not running on Windows): Not Applicable
OS: Windows 10 Home
((Debug logs)):

16-10-30 08:17:30.3|Debug|Api|[POST] /api/rootfolder: 500.InternalServerError (14 ms)
16-10-30 08:17:35.1|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5C: 200.OK (0 ms)
16-10-30 08:17:38.6|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CM: 200.OK (16 ms)
16-10-30 08:17:38.8|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMu: 200.OK (0 ms)
16-10-30 08:17:39.1|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMul: 200.OK (0 ms)
16-10-30 08:17:39.2|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMult: 200.OK (0 ms)
16-10-30 08:17:39.3|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMulti: 200.OK (0 ms)
16-10-30 08:17:39.5|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMultim: 200.OK (0 ms)
16-10-30 08:17:39.6|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMultime: 200.OK (1 ms)
16-10-30 08:17:39.8|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMultimed: 200.OK (1 ms)
16-10-30 08:17:40.0|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMultimedi: 200.OK (0 ms)
16-10-30 08:17:40.1|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMultimedia: 200.OK (1 ms)
16-10-30 08:17:41.4|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMultimedia%5C: 200.OK (134 ms)
16-10-30 08:17:41.4|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMultimedia%5C: 200.OK (50 ms)
16-10-30 08:17:41.5|Debug|Api|[GET] /api/queue?sort_by=timeleft&order=asc: 200.OK (7 ms)
16-10-30 08:17:41.7|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMultimedia%5CT: 200.OK (29 ms)
16-10-30 08:17:42.1|Debug|Api|[GET] /api/filesystem?includeFiles=false&path=%5C%5C192.168.1.130%5CMultimedia%5CTV: 200.OK (29 ms)
16-10-30 08:17:45.5|Warn|NzbDroneErrorPipeline|Invalid request Validation failed:
– Path does not exist
16-10-30 08:17:45.5|Debug|Api|[POST] /api/rootfolder: 400.BadRequest (69 ms)
16-10-30 08:18:41.6|Debug|Api|[GET] /api/queue?sort_by=timeleft&order=asc: 200.OK (0 ms)

Description of issue:

Trying to access my TV files on a local NAS either at “\192.168.1.130\Multimedia\TV” or “\QNAP2\Multimedia\TV” but neither can be found/accessed with PATH DOES NOT EXIST error

Fresh re-install. This worked previously. I can access the files on the same path via Windows Explorer

2

This is covered in the ((FAQ)), not running it as a Windows service should resolve it.

3

Thanks, but what is the benefit of that? It requires a manual start of Sonarr on each Windows restart (unfortunately still a frequent occurrence). The weird thing is that this worked fine until recently (as a service) on my PC

4

Put it in the startup folder and it will start when you login (and you can setup auto login).

You could change the service to run as your account as well, that may work (especially if your share requires authentication).

1 Like
5

Cheers, did the service account change, and that resolved the issue

1 Like
6

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