3.0.3.754:
Windows Server 2019:
i don’t have debug logs because the debug logs only cover only a couple of hours:
**Sonarr is deleting the files it imported. i download a file from sabnzbd and it goes to Sonarr/complete then sonarr imports the file to tvshow/season/ then after a day sonarr deletes the imported file from tvshow/season because it thinks there is an upgrade when there isn’t. how do I solve this problem?*:
What do the debug logs show?
i can’t get the debug logs because they cover only like 2 hours and i can’t catch it before they the logs get deleted.
i have been able to obtain the debug logs.
https://pastebin.com/0p29j1Sk
it’s for the show What We Do in The Shadows S01E08
Name of File “What We Do in the Shadows (2019) S01E08 - Citizenship (1080p AMZN WEB-DL x265 Ghost)”
20-4-16 18:00:36.2|Debug|DiskTransferService|Move [M:\M&T\#PP\complete\Sonarr\The.Mandalorian.S01E08.Chapter.8.Redemption.1080p.10bit.DSNP.WEB-DL.DDP5.1.HEVC-Vyndros.mkv] > [M:\M&T\TV Shows\What We Do in the Shadows\Season 1\What.We.Do.in.the.Shadows.S02E01.Resurrection.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv]
The source is a problem, there are loose files directly in M:\M&T\#PP\complete\Sonarr\
anything Sonarr is importing from SAB should be in a job folder, not directly in the root of that folder. SAB tells Sonarr that a completed download is in the folder specified, Sonarr looks and treats anything in that folder as belonging to that download and imports it as such. I’m not sure which option in SAB would disable this, possibly TV sorting.
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