Sonarr Crashes - I think during scan of missing episodes

Help & Support
1

I think its during its nightly scan to find missing episode, but here is last nights log… Any ideas? Looks like it died at 5pm, then it wasn’t until the next morning when I restarted it it had any more activity… BTW - as a result nzbget still kept running and filled up my hardrive along the way that night which is why I noticed it (i.e. sonarr wasn’t processing the downloads anymore)

7-12-20 16:53:53.5|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
17-12-20 16:53:53.5|Info|ExistingExtraFileService|Found 0 extra files
17-12-20 16:53:54.5|Info|RefreshSeriesService|Updating Info for The Americans (2013)
17-12-20 16:53:54.8|Info|RefreshEpisodeService|Starting episode info refresh for: [261690][The Americans (2013)]
17-12-20 16:53:55.0|Info|RefreshEpisodeService|Finished episode refresh for series: [261690][The Americans (2013)].
17-12-20 16:53:55.1|Info|DiskScanService|Scanning disk for The Americans (2013)
17-12-20 16:53:58.5|Info|DiskScanService|Completed scanning disk for The Americans (2013)
17-12-20 16:53:59.3|Info|ExistingMetadataImporter|Found 0 existing metadata files
17-12-20 16:53:59.3|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
17-12-20 16:53:59.4|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
17-12-20 16:53:59.4|Info|ExistingExtraFileService|Found 0 extra files
17-12-20 16:53:59.5|Info|RefreshSeriesService|Skipping refresh of series: The Andy Griffith Show
17-12-20 16:53:59.6|Info|DiskScanService|Scanning disk for The Andy Griffith Show
17-12-20 16:56:46.2|Warn|HttpClient|Failed to get response from: http://thetvdb.com/banners/episodes/75340/335691.jpg The request timed out
17-12-20 16:56:46.2|Warn|MetadataService|Couldn't download image http://thetvdb.com/banners/episodes/75340/335691.jpg for [75340][Prison Break]. The request timed out

[v2.0.0.5085] System.Net.WebException: The request timed out
  at System.Net.WebClient.DownloadFile (System.Uri address, System.String fileName) [0x000ad] in <50d80b08c1a5449282b22aedf03ce925>:0 
  at System.Net.WebClient.DownloadFile (System.String address, System.String fileName) [0x00016] in <50d80b08c1a5449282b22aedf03ce925>:0 
  at (wrapper remoting-invoke-with-check) System.Net.WebClient:DownloadFile (string,string)
  at NzbDrone.Common.Http.HttpClient.DownloadFile (System.String url, System.String fileName) [0x000a2] in <28afedda32c5499dab128da6b50bbb86>:0 
  at NzbDrone.Core.Extras.Metadata.MetadataService.DownloadImage (NzbDrone.Core.Tv.Series series, NzbDrone.Core.Extras.Metadata.Files.ImageFileResult image) [0x00030] in <ab54b7a85b364e7591653180d377c256>:0 

17-12-20 16:58:26.2|Warn|HttpClient|Failed to get response from: http://thetvdb.com/banners/episodes/75340/335691.jpg The request timed out
17-12-20 16:58:26.2|Warn|MetadataService|Couldn't download image http://thetvdb.com/banners/episodes/75340/335691.jpg for [75340][Prison Break]. The request timed out

[v2.0.0.5085] System.Net.WebException: The request timed out
  at System.Net.WebClient.DownloadFile (System.Uri address, System.String fileName) [0x000ad] in <50d80b08c1a5449282b22aedf03ce925>:0 
  at System.Net.WebClient.DownloadFile (System.String address, System.String fileName) [0x00016] in <50d80b08c1a5449282b22aedf03ce925>:0 
  at (wrapper remoting-invoke-with-check) System.Net.WebClient:DownloadFile (string,string)
  at NzbDrone.Common.Http.HttpClient.DownloadFile (System.String url, System.String fileName) [0x000a2] in <28afedda32c5499dab128da6b50bbb86>:0 
  at NzbDrone.Core.Extras.Metadata.MetadataService.DownloadImage (NzbDrone.Core.Tv.Series series, NzbDrone.Core.Extras.Metadata.Files.ImageFileResult image) [0x00030] in <ab54b7a85b364e7591653180d377c256>:0 

17-12-20 17:00:06.2|Warn|HttpClient|Failed to get response from: http://thetvdb.com/banners/episodes/75340/335691.jpg The request timed out
17-12-20 17:00:06.2|Warn|MetadataService|Couldn't download image http://thetvdb.com/banners/episodes/75340/335691.jpg for [75340][Prison Break]. The request timed out

[v2.0.0.5085] System.Net.WebException: The request timed out
  at System.Net.WebClient.DownloadFile (System.Uri address, System.String fileName) [0x000ad] in <50d80b08c1a5449282b22aedf03ce925>:0 
  at System.Net.WebClient.DownloadFile (System.String address, System.String fileName) [0x00016] in <50d80b08c1a5449282b22aedf03ce925>:0 
  at (wrapper remoting-invoke-with-check) System.Net.WebClient:DownloadFile (string,string)
  at NzbDrone.Common.Http.HttpClient.DownloadFile (System.String url, System.String fileName) [0x000a2] in <28afedda32c5499dab128da6b50bbb86>:0 
  at NzbDrone.Core.Extras.Metadata.MetadataService.DownloadImage (NzbDrone.Core.Tv.Series series, NzbDrone.Core.Extras.Metadata.Files.ImageFileResult image) [0x00030] in <ab54b7a85b364e7591653180d377c256>:0 

17-12-21 05:21:34.8|Info|Bootstrap|Starting Sonarr - /opt/NzbDrone/NzbDrone.exe - Version 2.0.0.5085
17-12-21 05:21:35.5|Info|Router|Application mode: Interactive
2

If Sonarr is crashing due to mono crashing you’ll need to capture the standard output and error to a file to see what is happening. ((Trace logging)) would be best to see exactly what Sonarr was doing prior to the crash.

More information on your setup is also important.

Sonarr version (exact version):
Mono version (if Sonarr is not running on Windows):
OS:

3

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