Sonarr cant import an episodes (Access to the path is denied.)

Help & Support
1

So the issue I’m having is that Sonarr can’t import a file, OS is OSX.

Heres the error;

Couldn’t import episode /users/pirmin/Downloads/completed/The.Cleveland.Show.S04E10.HDTV.x264-LOL/The.Cleveland.Show.S04E10.HDTV.x264-LOL.mp4: Access to the path is denied.

Any help would be appreciated.

2

Check if the account under which sonarr is being executed can read/write to that location?
Most likely sonarr is running as another user, and not the pirmin user in the error…

3

Thanks for the reply.

How do I go about checking that?

4

Execute ps aux | grep nzbdrone on a command line, assuming you have root or enough permissions to see processes from other users.

(As far as I know it’s still called nzbdrone behind the scenes. If you can’t find anything, substitute nzbdrone by sonarr or even mono. The last one may give a few results depending on if you have other mono applications running as well.)

5

Not OP , but I’ve been struggling with the same problem.

Sonarr : 2.0.0.3645
Mono : Stable 4.2.1.102/6dd2d0d
show gets downloaded by nzbget 16.4 (umask 0000)
running on a synology DS212

Running the command ps aux | grep nzbdrone under root via putty doesn’t work. output =

ps: invalid option -- 'a'

Just running the command ps does work though. We get the following output.

21050 nzbdrone 274m S N /usr/local/mono/bin/mono --debug /usr/local/nzbdrone/share/NzbDrone/NzbDrone.exe

6

Here is the output.

completed pirmin$ ps aux | grep nzbdrone

pirmin 14889 0.0 0.0 2444052 800 s000 S+ 9:48am 0:00.00 grep nzbdrone

7

Hi,

Have you tried the following command?

sudo chown -R user:group /path/to/sonarr

I also stumbled upon this thread saying you may need to modify another file for it to work.

8

I have, no dice.

9

A post was split to a new topic: Source Path Does not exist (already imported)

10

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.