Sonarr version (exact version): 188.8.131.5254
Mono version (if Sonarr is not running on Windows):
OS: Windows 10
((Debug logs)): https://pastebin.com/qe3kqa8F
The latest debug log that was generated by Sonarr after crashing: https://pastebin.com/T1h4v0SQ
Description of issue: A few days ago, I started experiencing crashes on Sonarr after startup. I’ve been trying to find a solution ever since, but unfortunately I haven’t been able to get one.
Sonarr had been running perfectly until this problem started. Now, everytime I run Windows, Sonarr appears to crash after a few seconds (different everytime), but the issue seems to come up whenever Sonarr runs a command to update the library and the artwork for the TV shows.
I’ve tried deleting the database and then importing the TV shows again, with a clean installation, getting all the possible Windows updates, updating Sonarr to the latest develop version… but nothing seems to work. It keeps crashing.
I’ve been loking everywhere for a solution and I have seen that many people are experiencing the same issue. It’s a little bit frustrating, because I really like Sonarr and up until now it has been running smoothly.
Can anybody offer some help, please? Many thanks in advance!
After stating my problem in the IRC channel, Taloht suggested to find out the exact way in which Sonarr crases, since the logs created by Sonarr didn’t show anything relevant. I have checked the logs created by Windows and they show that, right before each Sonarr crash, there is a failure which is originated by .NET Runtime and shows the following message:
Framework version: v4.0.30319
Internal error in the .NET Runtime at IP 738C40E3 (738A0000) with exit code 80131506.
Right after this failure, Sonarr crashes with and the event log shows the following message:
Faulting application name: NzbDrone.exe, versión: 184.108.40.20674, marca de tiempo: 0x5a222863
Faulting module name: clr.dll, versión: 4.7.2600.0, marca de tiempo: 0x59d78b0a
Exception code: 0xc0000005
Fault offset: 0x000240e3
Faulting process id: 0xd2c
Faulting application start time: 0x01d36c72d0db57fb
Faulting application path: C:\ProgramData\NzbDrone\bin\NzbDrone.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 33d836c3-9603-4bfd-9c43-7a11664b59f4
Faulting package full name:
Faulting package-relative application ID:
Here you have two screenshots that show both messages: