Sonarr version (exact version): latest 3.0.4.1000 14/11/2020
Mono version (if Sonarr is not running on Windows):
OS: Windows server 2012
Debug logs:
Description of issue:
It was working before. When it try to rename the files it suggests the change.
I click on organize and no changes are made.
These would help…
Thanks Thirian.
I can’t post the log at the moment but when I looked at it says access to the path was denied.
I restarted the sonar service but no go.
Update: Log entries:
20-11-15 21:36:39.2|Info|RenameEpisodeFileService|Renaming 1 files for The Mandalorian
20-11-15 21:36:42.4|Error|RenameEpisodeFileService|Failed to rename file G:\ServerFolders\Videos\TV\English TV Shows\The Mandalorian\Season 02\The.Mandalorian.S02E03.Chapter.11.The.Heiress.720p.WEBRip.DDP5.1.Atmos.x264-MZABI - Copy.mkv
[v3.0.4.1000] System.UnauthorizedAccessException: Access to the path is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.__Error.WinIOError()
at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
at NzbDrone.Common.Disk.DiskProviderBase.MoveFileInternal(String source, String destination) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskProviderBase.cs:line 267
at NzbDrone.Common.Disk.DiskProviderBase.MoveFile(String source, String destination, Boolean overwrite) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskProviderBase.cs:line 254
at NzbDrone.Common.Disk.DiskTransferService.TryMoveFileVerified(String sourcePath, String targetPath, Int64 originalSize) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskTransferService.cs:line 487
at NzbDrone.Common.Disk.DiskTransferService.TransferFile(String sourcePath, String targetPath, TransferMode mode, Boolean overwrite) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskTransferService.cs:line 289
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.TransferFile(EpisodeFile episodeFile, Series series, List1 episodes, String destinationFilePath, TransferMode mode) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:line 116 at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.MoveEpisodeFile(EpisodeFile episodeFile, Series series) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:line 68 at NzbDrone.Core.MediaFiles.RenameEpisodeFileService.RenameFiles(List1 episodeFiles, Series series) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\RenameEpisodeFileService.cs:line 121
20-11-15 21:36:42.5|Info|RenameEpisodeFileService|Selected episode files renamed for The Mandalorian
Check your permissions…
Thanks. I solved the issue by change the user for the sonar service.
I didn’t see it resets it to LocalService which didn’t have permission on the shared folder.
Thanks for your help on this one.
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