Sonar keeps deleting my whole library

Help & Support
1

It happened yesterday, I thought it might be a database issues, so I started over with and empty database, but today it did it again.

Version 2.0.0.3357
Mono Version 4.0.4 (Stable 4.0.4.1/5ab4c0d Mon Sep 14 09:24:50 UTC 2015)

I started seeing lots of these messages in the log, and eventually my library is empty.

NzbDrone.Core.Datastore.ModelNotFoundException: Series with ID 45 does not exist
at NzbDrone.Core.Datastore.BasicRepository`1[NzbDrone.Core.Tv.Series].Get (Int32 id) [0x00000] in :0
at NzbDrone.Core.Tv.SeriesService.GetSeries (Int32 seriesId) [0x00000] in :0
at NzbDrone.Core.IndexerSearch.NzbSearchService.SeasonSearch (Int32 seriesId, Int32 seasonNumber, Boolean missingOnly) [0x00000] in :0
at NzbDrone.Core.IndexerSearch.SeriesSearchService.Execute (NzbDrone.Core.IndexerSearch.SeriesSearchCommand message) [0x00000] in :0
at NzbDrone.Core.Messaging.Commands.CommandExecutor.ExecuteCommand[SeriesSearchCommand] (NzbDrone.Core.IndexerSearch.SeriesSearchCommand command, NzbDrone.Core.Messaging.Commands.CommandMode
l commandModel) [0x00000] in :0

2

Sonarr doesn’t automatically delete series, but trace logs may indicate what it causing it. Also make sure no one else that has access to your Sonarr isn’t removing them.

3

It’s definitely sonar, it logs the deletes:

15-10-16 13:17:12.4|Info|EpisodeModule|Deleting episode file: /media/library/tv/Continuum/Season 1/Continuum.S01E01.A.Stitch.in.Time.mkv

I have debug logs I can send, I’ll try to get some trace logs, but i’m hesitant to use it again with my library until I find a solution. I’ll set up a separate space for sonar and give it one episode to manage with tracing enabled.

How can I get the debug logs to you?

Thanks for the help.

4

That’s an API call telling Sonarr to delete the episode file. So something, quite possibly external, is deleting the episode file.
Can you be absolutely sure that no-one is accessing your Sonarr instance?

5

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