Sonarr version (exact version): 2.0.0.5228
OS: Windows 10
Debug logs:
Description of issue: Sonar keeps crashing - this is my first time setting it up. I apologize in advance in the novice questions. I have tried to search for a solution but no luck. Every time I launch Sonarr the app crashes after a few seconds. I checked event viewer and found this crash log -
Faulting application name: NzbDrone.exe, version: 2.0.0.5228, time stamp: 0x5b2e4a5d
Faulting module name: MediaInfo.dll, version: 17.10.0.0, time stamp: 0x59fb476c
Exception code: 0xc0000005
Fault offset: 0x00109e3a
Faulting process id: 0x2620
Faulting application start time: 0x01d45471776d5c6d
Faulting application path: C:\ProgramData\NzbDrone\bin\NzbDrone.exe
Faulting module path: C:\ProgramData\NzbDrone\bin\MediaInfo.dll
Report Id: 4ee063b0-f199-4a7f-8c5b-984f9d1e4fb4
Faulting package full name:
Faulting package-relative application ID:
Application: NzbDrone.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at NzbDrone.Core.MediaFiles.MediaInfo.MediaInfo.MediaInfo_Open_Buffer_Continue(IntPtr, Byte[], IntPtr)
at NzbDrone.Core.MediaFiles.MediaInfo.MediaInfo.Open(System.IO.Stream)
at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(System.String)
at NzbDrone.Core.MediaFiles.EpisodeImport.Aggregation.AugmentingService.Augment(NzbDrone.Core.Parser.Model.LocalEpisode, Boolean)
at NzbDrone.Core.Extras.Others.ExistingOtherExtraImporter.ProcessFiles(NzbDrone.Core.Tv.Series, System.Collections.Generic.List`1<System.String>, System.Collections.Generic.List`1<System.String>)
at NzbDrone.Core.Extras.ExistingExtraFileService.Handle(NzbDrone.Core.MediaFiles.Events.SeriesScannedEvent)
at NzbDrone.Core.Messaging.Events.EventAggregator.PublishEvent[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=]](System.__Canon)
at NzbDrone.Core.MediaFiles.DiskScanService.CompletedScanning(NzbDrone.Core.Tv.Series)
at NzbDrone.Core.MediaFiles.DiskScanService.Scan(NzbDrone.Core.Tv.Series)
at NzbDrone.Core.Tv.RefreshSeriesService.RescanSeries(NzbDrone.Core.Tv.Series)
at NzbDrone.Core.Tv.RefreshSeriesService.Execute(NzbDrone.Core.Tv.Commands.RefreshSeriesCommand)
at NzbDrone.Core.Messaging.Commands.CommandExecutor.ExecuteCommand[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=]](System.__Canon, NzbDrone.Core.Messaging.Commands.CommandModel)
at DynamicClass.CallSite.Target(System.Runtime.CompilerServices.Closure, System.Runtime.CompilerServices.CallSite, NzbDrone.Core.Messaging.Commands.CommandExecutor, System.Object, NzbDrone.Core.Messaging.Commands.CommandModel)
at System.Dynamic.UpdateDelegates.UpdateAndExecuteVoid3[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=]](System.Runtime.CompilerServices.CallSite, System.__Canon, System.__Canon, System.__Canon)
at DynamicClass.CallSite.Target(System.Runtime.CompilerServices.Closure, System.Runtime.CompilerServices.CallSite, NzbDrone.Core.Messaging.Commands.CommandExecutor, System.Object, NzbDrone.Core.Messaging.Commands.CommandModel)
at NzbDrone.Core.Messaging.Commands.CommandExecutor.ExecuteCommands()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()