[Solved] Sonarr not moving completed downloads

[julien]

Sonarr version (exact version): 2.0.0.5085
Mono version (if Sonarr is not running on Windows): 4.6.2
OS: "Raspbian GNU/Linux 9 (stretch) based on Linux kernel 4.9.67-v7+

Hi all,

When Transmission has finished downloading a show, it is not moved to the folder I chose in the “Media Management” tab. I have no error in the log when the log level is “info” or “debug”. In “trace” mode, I can find one error after a show finishes downloading:

17-12-22 21:10:01.7|Trace|CommandExecutor|CheckForFinishedDownloadCommand <- DownloadMonitoringService [00:00:03.1668110]
17-12-22 21:10:02.5|Trace|Owin|NzbDrone.exe Warning: 0 : 
17-12-22 21:10:02.5|Trace|Owin|SignalR exception thrown by Task: System.AggregateException: One or more errors occurred. ---> System.IO.IOException: Unable to write data to the transport connection: The socket has been shut down. ---> System.Net.Sockets.SocketException: The socket has been shut down
  at System.Net.Sockets.Socket.Send (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Net.Sockets.SocketFlags socketFlags) [0x00030] in <bd46d4d4f7964dfa9beea098499ab597>:0 
  at System.Net.Sockets.NetworkStream.Write (System.Byte[] buffer, System.Int32 offset, System.Int32 size) [0x000b4] in <bd46d4d4f7964dfa9beea098499ab597>:0 
   --- End of inner exception stack trace ---
  at System.Net.Sockets.NetworkStream.Write (System.Byte[] buffer, System.Int32 offset, System.Int32 size) [0x00107] in <bd46d4d4f7964dfa9beea098499ab597>:0 
  at System.Net.ResponseStream.InternalWrite (System.Byte[] buffer, System.Int32 offset, System.Int32 count) [0x00029] in <bd46d4d4f7964dfa9beea098499ab597>:0 
  at System.Net.ResponseStream.Write (System.Byte[] buffer, System.Int32 offset, System.Int32 count) [0x000dd] in <bd46d4d4f7964dfa9beea098499ab597>:0 
  at Microsoft.Owin.Host.HttpListener.RequestProcessing.ExceptionFilterStream.Write (System.Byte[] buffer, System.Int32 offset, System.Int32 count) [0x00006] in <208c8ef8a4ba4b878f0e4420d5960bea>:0 
   --- End of inner exception stack trace ---
---> (Inner Exception #0) System.IO.IOException: Unable to write data to the transport connection: The socket has been shut down. ---> System.Net.Sockets.SocketException: The socket has been shut down
  at System.Net.Sockets.Socket.Send (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Net.Sockets.SocketFlags socketFlags) [0x00030] in <bd46d4d4f7964dfa9beea098499ab597>:0 
  at System.Net.Sockets.NetworkStream.Write (System.Byte[] buffer, System.Int32 offset, System.Int32 size) [0x000b4] in <bd46d4d4f7964dfa9beea098499ab597>:0 
   --- End of inner exception stack trace ---
  at System.Net.Sockets.NetworkStream.Write (System.Byte[] buffer, System.Int32 offset, System.Int32 size) [0x00107] in <bd46d4d4f7964dfa9beea098499ab597>:0 
  at System.Net.ResponseStream.InternalWrite (System.Byte[] buffer, System.Int32 offset, System.Int32 count) [0x00029] in <bd46d4d4f7964dfa9beea098499ab597>:0 
  at System.Net.ResponseStream.Write (System.Byte[] buffer, System.Int32 offset, System.Int32 count) [0x000dd] in <bd46d4d4f7964dfa9beea098499ab597>:0 
  at Microsoft.Owin.Host.HttpListener.RequestProcessing.ExceptionFilterStream.Write (System.Byte[] buffer, System.Int32 offset, System.Int32 count) [0x00006] in <208c8ef8a4ba4b878f0e4420d5960bea>:0 <---

Could you help me solving this error?

Thanks in advance,
Julien

[markus101]

Sonarr won’t move seeding torrents, it will only copy or hardlink them (this is covered in the ((FAQ))).

As for that message, it’s not an error (which is why it’s logged at the trace level.

We’ll need to see the full ((debug log)) from an attempted import. Please post them somewhere and link them here.

[julien]

I have understood my error.
Actually, I had a script that removed dowloaded episode from Transmission as soon as they were finished. It seems that it is not something that Sonarr likes.
I have removed this script and now Sonarr likes it better.