Snoarr Stuck Loading - Qnap

CamCorp · October 29, 2015, 7:37pm

Hey everyone,
I have been running Sonarr for a while and it is a great program but this week I tried to open Sonarr to check the schedule and I was presented with the grey loading screens with the four dots going back and forth and it won’t go any further. I am running it on a Qnap NAS. I have removed Sonarr, I reinstalled and it came back missing all my settings. I tried to update, it does and then I am stuck at the loading screen again. Tried removing Mono and reinstall but no luck. Any suggestions on how I can get Sonarr back up and running?

Thanks
C

markus101 · October 29, 2015, 10:31pm

Any errors in the log files?
Any errors in the dev console?

CamCorp · October 29, 2015, 10:44pm

Where are the logs stored on the system since I cant get into Sonarr. I ripped it all out and loaded it again. It will run (ver 2.0.0.3469) but if I upgrade to 2.0.0.3530 that is when it reboots and then freezes.

markus101 · October 29, 2015, 10:47pm

Not sure if this is accurate, but QNAP is listed here: log files.

CamCorp · October 30, 2015, 1:23am

So I got it running and was able to load my backup into ver 2.0.0.3469 I tried updating to 2.0.0.3530 and it goes back to loading. It appears as if everything is running in the back ground but the UI is stuck. I rebooted and the log from it starting is below. Thanks for looking.

directory is being overridden to [/share/CACHEDEV1_DATA/SONARR_CONFIG]
15-10-29 18:11:53.3|Debug|ProcessProvider|Found 0 processes with the name: NzbDrone.Console
15-10-29

MigrationLogger|*** Migrating data source=/share/CACHEDEV1_DATA/SONARR_CONFIG/nzbdrone.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
15

source=/share/CACHEDEV1_DATA/SONARR_CONFIG/logs.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
15-10-29 18:11:54.5|Debug|

OwinHostController|Listening on the following URLs:
15-10-29 18:11:54.6|Info|OwinHostController| http://*:8989/
15-10-29 18:11:54.8|Debug|OwinAppFactory|Attaching

from [POST] [http://eg.dopj.ca:17289/json] status: [OK]
15-10-29 18:12:04.1|Debug|DelugeProxy|Url: http://eg.dopj.ca:17289/json Action: web.update_ui
15-10-29

http://eg.dopj.ca:17289/json Action: core.get_config
15-10-29 18:12:05.4|Debug|RestSharpExtensions|Validating Responses from [POST] [http://eg.dopj.ca:17289/json]

TorrentRssSettingsDetector|Evaluating TorrentRss feed 'http://www.torlock.com/television/rss.xml’
15-10-29 18:12:29.2|Debug|TorrentRssSettingsDetector|Evaluating TorrentRss

feed 'http://www.shazbat.tv/rss/recent?passkey= '
15-10-29 18:12:29.2|Debug|Omgwtfnzbs|Downloading Feed https://rss.omgwtfnzbs.org/rss-download.php?

catid=19,20&user=cchawkeye&api=&eng=1&delay=30
15-10-29 18:12:29.2|Debug|Nyaa|Downloading Feed http://www.nyaa.se/?page=rss&cats=1_37&filter=1&offset=1
15-10-29

http://newshost.co.za/rss/?sec=TV&fr=false
15-10-29 18:12:29.5|Debug|SabnzbdProxy|Url: http://eg.dopj.ca:49090/api?

mode=history&start=0&limit=30&apikey=&output=json
15-10-29 18:12:29.6|Debug|X509CertificateValidationPolicy|Certificate validation for https://kat.cr/tv/1/?

rss=1&field=time_add&sorder=desc failed. RemoteCertificateChainErrors

markus101 · October 30, 2015, 4:23am

Hastebin the logs next time, otherwise the formatting falls apart quickly. Not seeing anything odd in the logs though.

Which browser is failing?
Have you tried a different browser?
Any errors in the Dev Console in your browser (F12)?

CamCorp · October 30, 2015, 4:51am

After the reload Chrome has started working. I added it to compatibility in IE and now it works. Thanks for the help.

Andydigital · October 30, 2015, 10:43am

It loads slow for me on my QNAP TS259l when viewing it on my iOS devices in iCab Mobile and Safari. It even loads slow once in a while on my MacBook Pro in Firefox. Right now it’s stuck permanently on the Dots scrolling left and right on my iPad. Don’t think there are any dev modes on these iOS apps.

markus101 · October 31, 2015, 12:38am

You need to connect it to desktop Safari to debug it, but since it loads on other devices, start with clearing the cache.

system · December 30, 2015, 12:54am

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.