I seem to be having a problem lately with Sonarr. Sonarr finds my shows and either sends them to SAB or Transmission and the file downloads. It stops there. The file sits there and doesn’t import into Sonarr and into my library.
Unable to parse file on import: [/media/dd3de295-9705-4573-b299-53e77a01fada/Downloads/sabnzbd/complete/TV/Brooklyn Nine-Nine S02E15 HDTV x264-KILLERS-NZBgeek/QZC4HDl7ncmzyUj9amucWe1ddKU1oFMZDd8r0dEDUsTd.mp4]
Here’s a sample of one of my files not being imported.
I’m running mono 3.12 and Sonarr dev 2.0.0.2869
I see that in update 2.0.0.2865 there was a fix implemented "Use folder name when file name is not parsable on import"
Could there be a connection to what I’m having here?
Here’s a pastebin of my trace log http://pastebin.com/0u6jcREW
I thought that it might be a permissions thing on my server setup, but it doesn’t appear to be. If I move the file manually to the proper show folder and then use Sonarr to scan the show it finds it. I then use the organise feature to rename the file and sonarr renames the file without any issues.
Any help you can provide would be appreciated.
The reason it failed here was due to some overly aggressive parsing, I just pushed a couple changes which should fix that problem.
Great thanks. I will report back once I get the update and test it out.
Just confirming that the new push seems to have corrected the issue I was having with parsing. Thanks for the great work
I have the same problem. This morning two shows did not import with the same message. I tried forcing the import (under Activity) but no luck.
Is it the parsing error or the runtime to 0 preventing it? (yet the video file is correct)
DownloadedEpisodesImportService Unable to parse file on import: [/Users/Fred/Downloads/Battle.Creek.S01E07.720p.HDTV.x264-IMMERSE-NZBgeek/Rbm1FFV03VlAJG.mkv] 11:36
DetectSample [/Users/Fred/Downloads/Battle.Creek.S01E07.720p.HDTV.x264-IMMERSE-NZBgeek/Rbm1FFV03VlAJG.mkv] has a runtime of 0, is it a valid video file? 11:36
DetectSample [/Users/Fred/Downloads/Battle.Creek.S01E07.720p.HDTV.x264-IMMERSE-NZBgeek/Rbm1FFV03VlAJG.mkv] has a runtime of 0, is it a valid video file? 11:36
Well I have downloaded a new release and import went well. The previous version was still stuck –with the error messages quoted before– writing in the log every minute. A case of bad luck?
Not exactly, the re-upload process appears to be altering the files in a way that breaks mediainfo’s ability to get the runtime, another user has contacted them and will be working with them to see if it can be resolved in an upcoming mediainfo release then subsequently a Sonarr release.
We may look at a work around as well.
