These downloads started last night at about 11:30pm and they are showing in Sonarr as still downloading. When I look at SABnzbd the downloads completed successfully. It looks like Sonarr isn’t communicating with SAB any more and pulling in the completed downloads. I had noticed this on Saturday and after disabling and re-enabling the Sonarr service with Putty I got it to download two shows that aired Saturday night. Obviously this isn’t what I want to have to do every morning/night.
Here’s my system details. The API keys have not changed between SABnzbd and Sonarr.
Version: 2.0.0.3463
Mono Version: 4.0.4 (Stable 4.0.4.1/5ab4c0d Tue Aug 25 23:11:51 UTC 2015)
AppData directory: /home/sonarr/.config/NzbDrone
Startup directory: /opt/Sonarr**
I think I found the problem. Sonarr was getting stuck scanning a folder for one of my shows. I’m not sure why it was stuck on that folder, I took a look at the contents and all the files/episodes were present and named correctly. What I ended up doing was I removed the show from Sonarr (without deleting the files). Restarted Sonarr and added the show again. This looks like it has fixed it as the show was updated and the scan completed without a hitch. The show in question was Longmire.
Any idea why this would happen? Could it have been an issue with the database?
So within my logs I keep seeing this message when it hangs scanning my shows
File /home/sonarr/.config/NzbDrone/MediaCover/213/poster.jpg not found
and
File /home/sonarr/.config/NzbDrone/MediaCover/214/poster.jpg not found
Any idea on how I can resolve this? I have a feeling Sonarr is hanging because of these missing images.
FYI: I’m running OpenMediaVault which running in Debian - Wheezy 7.9
Missing images are normal and wouldn’t cause Sonarr to hang during a rescan, it just means the image for the series hasn’t been downloaded yet (or not available).
Well here’s what I have tried. I removed both shows (longmire and Poldark) and backed up the video files to another machine. I deleted the show folders from the server, so that there’s no trace of both of these shows. I then added Longmire as a brand new show and had Sonarr not look for new files. The show added fine. Then I transferred season 1 of longmire to the server and had Sonarr find the files. This seemed to work. So I added the remaining 3 seasons and season 1 of Poldark. Now, sonarr is frozen in the Check for Finished Download. And the scan has appears to have stopped during the refresh series scan. I have rebooted the server and it still stops at the scans listed above. Looking at the processes on my server and Mono is running taking 98% of my CPU.
I have seen a couple of lines in the log referring to the datebase being locked. Is this normal? I am at a loss.
Could there be a “undisclosed” limit on how many TV shows Sonarr can monitor? I know I might be pushing it with so many shows on the system, it could be that the database file has reached it max?
Which version of media info do you have installed?
Unfortunately hastebin is down and I can’t check the logs, but if its hanging on a particular file in a particular series making sure you’re on the latest version of media info as we’ve seen a few issues with some files and media info.
We’ve seen installations with over 1500 series operating without issues.
Media info is what Sonarr uses to determine the runtime of files and extract video/audio information, in some cases older versions do not work on all files and it needs to be updated to process the files, how to check depends on your OS, but Google should be able to help there.
Okay, I was able to get MediaInfo updated to the latest version. Should I do anything specific within Sonarr before I try and re-add Longmire to my TV Shows? Will Sonarr automatically use the new version of MediaInfo?
That seemed to have fixed the issue. I was able to re-add the show and Sonarr scanned it without getting caught and freezing. I will keep an eye on it and see if anything happens. Thanks for your help.
