Restarting Sonar

Help & Support
#1

Hello,

I put in a username and password for Sonarr, but can’t remember what it is. I have done research and changed the XML config file to the following:

AuthenticationMethod>None

but it is still asking me for a password. I have read that I need to restart Sonarr, but I do not know how to do this without logging in - would someone be able to tell me?

I am using Sonarr on Windows 10.

Thanks in advance - Alex

#2

apologies - it was changed to “AuthenticationMethod>None”

#3

for whatever reason, whenever I post proper command, it doesn’t show the second portion - one last try:

AuthenticationMethod> None (without the spaces)

#4

Use code formatting for posting stuff like that :slight_smile: It’s either the icon in the text editor when you reply here that looks like </> or surround your code with backticks ````

#5

Thanks! This is all I have done to try and fix the login issues.

<AuthenticationMethod>None</AuthenticationMethod>

Any other suggestions?

#6

Yes, you need to restart Sonarr, either restart the service or end the task and start it again, if all else fails, restart your PC.

#7

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