http://paste.ubuntu.com/p/SYzj9nnnS4/plain/
Thanks
I’m unable to view the logs, I’m directed to a login page.
Looks like refresh series is running through properly.
20-1-6 21:03:32.7|Info|RefreshSeriesService|Updating City on a Hill
20-1-6 21:03:33.1|Info|RefreshEpisodeService|Starting episode info refresh for: [356672][City on a Hill]
20-1-6 21:03:33.2|Info|RefreshEpisodeService|Finished episode refresh for series: [356672][City on a Hill].
20-1-6 21:03:33.2|Info|DiskScanService|Scanning City on a Hill
since it’s not completing at some point it may be stalling out, finding when it stalls will be the next step, for that you can use the Info logs and once a time is found diving into the trace/debug logs will give more information on the why.
Refreshing will log in a couple different ways depending if the series ended more than 30 days ago or not.
Continuing will log like this:
20-1-6 21:01:53.6|Info|RefreshSeriesService|Updating Barry
20-1-6 21:01:54.5|Info|RefreshEpisodeService|Starting episode info refresh for: [333072][Barry]
20-1-6 21:01:54.5|Info|RefreshEpisodeService|Finished episode refresh for series: [333072][Barry].
20-1-6 21:01:54.6|Info|DiskScanService|Scanning Barry
20-1-6 21:01:54.6|Info|DiskScanService|Completed scanning disk for Barry
Ended will log like this:
20-1-6 21:01:54.7|Info|RefreshSeriesService|Skipping refresh of series: Barry'd Treasure
20-1-6 21:01:54.7|Info|DiskScanService|Scanning Barry'd Treasure
20-1-6 21:01:54.7|Info|DiskScanService|Completed scanning disk for Barry'd Treasure
Thanks for all your help Marcus but have started again from scratch.
Ok new install and still having issues with Ray Donovan (and probably others)
After install updated to 3.0.3.687
And refresh runs 24/7 .
I have all RD but Sonarr shows none. I have moved RD and then deleted from Sonarr and started again and download everything again. “Refresh and Scan” runs non stop. Stopped and shutdown does nothing.
And System / Health has Hundreds of titles (maybe all) "were removed from The TVDB"
Attached trace debug etc
Need debug logs of the rescan to investigate and a directly listing (ls -la) from the RD folder.
Lots of threads and a pinned topic on this.
As I said before please upload them separately, scrolling down to find a differently log file is unnecessary.
The only thing I see for Ray Donovan is this:
20-1-12 00:20:27.3|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /share/CACHEDEV2_DATA/Media/backup/finished/Ray.Donovan.S01E01.720p.HDTV.x264-EVOLVE. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
Permissions is the typical cause.
As I said before please upload them separately, scrolling down to find a differently log file is unnecessary.
I hear you but thought the find option in your browser makes it pretty easy to find names/words 
I have changed permissions, removed and reinstalled and tried with seasons and without seasons
ATM All the files are in the folder AND in seasons (both) and Sonarr is showing all missing.
I am now deleting RD folder - rebooting everything then add it again - for the x time
A debug log of a refresh/rescan of the RD folder will show you exactly which files Sonarr sees in the folder.
Do an ls -la for RD and a series where Sonarr can see all the files. Compare the results (owner and permissions).
If they’re there already deleting them and re-adding them may change something, but fixing the underlying issue should as well.
Which filesystem are you using on the QNAP?
I am using Qnap 4.4.1.1146
File system is the default
Finished re download
media/tv/Ray Donavan shows all episodes from 7 series.
Sonarr shows every season empty !
permissions same as every other show/folder
Plex shows and plays them
What’s the default file system?
QNAP uses the ext4 file system.
It’s been 10days since i did the fresh install.
Going by this Refresh Series last happened 10 days ago.
The rotating arrow (refreshing) does not stop !!
All others have stop after the “restart”
This is the original problem.
Let’s forget about RD ( still not showing ) as this appears to be the fault
We’re going to need trace logs of the refresh process to diagnose. Ideally starting from when the refresh process started. Best way would be to clear log files, restart Sonarr upload all the log files in a zip somewhere.
Trace logs attached. These logs were taken one after the other about 10 minutes after a restart
FYI last night my NAS was was running at 90 % and Sonaar running at over 50%
I failed to stop Sonarr from within sonaar.
I failed to stop Sonarr from within my QNAP
I also stopped mono which did not stop Sonarr.
I had to reboot the NAS to stop sonaar
I have been watching sonarr since this post. (5-6 hours) It appears when i open RD the Refresh and scan is running non stop. I have all RD series and shows unmonitored and all are shown as missing ( but they r all there)…
Sonarr is using about 25% of CPU resources…
The logs show Sonarr successfully refreshing and scanning series folders, I don’t see any indication that it got hung up and stalled on a single series, but my guess is that’s happening at some point. Finding the last series that refreshed (which would have happened later in the logs) is the next step.
It hasn’t gotten to RD yet, so no surprise it hasn’t updated yet, but that seems to be a symptom, not the cause.
Thanks markus,
What do you suggest next?