Quality File Sizes - Not working right on some releases

Help & Support
1

Not sure if it is me but I have setup file sizes limits for each release…it has seemed to been working fine.

Recently I noticed The Voice latest episode from Tuesday had not been downloaded. I checked and my min file size is set to 440mb up to max 12Gb and the releases are 996Mb…but it is being rejected.

The show is an hour and a half show so I am guessing it has something to do with that…but is there no way to fix this…other than just lowering the quality more??

I searched some some similar posts but didn’t understand exactly what is happening…?

2

Debug logs should show the file size that the indexer reported and why it was rejected. The runtime of the series (as listed in drone) matters as well, since that is used to calculate the maximum size, the UI shows the min/max for 30 and 60 minute series. if the run time is not one of those then the enforced min/max sizes change.

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3

Time for a tooltip: “The used limits are scaled automatically depending on the show runtime.”

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