Today I had the problem that one download contained the same episode as both, HD and SD versions. What NzbDrone did was to first move the HD version and then replace it with the SD version. I got two notifications for the download and the HD version was missing from my library. I have configured file size limits for the different qualities that didn’t seem to apply here.
Is this a bug in NzbDrone (or does it not handle this scenario) or is there some setting that would help to prevent that behavior?
Please provide a screen shot from the activity tab of that episode. Drone should never replace a higher quality episode not disk with a lower quality one.
Well, it did. The activity tab doesn’t show the behavior I described so I don’t think the screenshot would be very useful and I cannot find anything to useful in the log files (with log level “Info”).
It was one download that contained a MKV file with the correct size and an MP4 file with an SD variant of the episode, so I think that was the problem. NzbDrone didn’t actually trigger an SD download after the HD download. The SD variant was only about 350 MB (smaller than the quality file size limit) but NzbDrone still marked the file as HDTV-720p.
Drone will use the quality of the folder when it is greater than the quality of the file, this is because many bluray releases are picked up as HDTV-720p incorrectly because they are .mkv’s without the quality in the filename and it also solves an issue with some release groups releasing propers without PROPER in the filename (but its in the release/folder name).
Not really anything we can do in this case, 2 files for the same episode in the same release should never happen, either the indexer or the release group messed it up and should be blocked if it continues to do the same.