Problem with Sonar Importing Files

Help & Support
1

It will create a file with 0 KB, but it will not move the file I receive an error

System.UnauthorizedAccessException: Access to the path “/home//torrents/The.Flash.2014.S01E16.1080p.HDTV.X264-DIMENSION[brassetv]/The.Flash.2014.S01E16.1080p.HDTV.X264-DIMENSION.mkv” or “/home//Videos/TV/The Flash (2014)/Season 01/The Flash (2014) - S01E16 - Rogue Time HDTV-1080p.mkv” is denied.
at System.IO.File.Copy (System.String sourceFileName, System.String destFileName, Boolean overwrite) [0x00000] in :0
at NzbDrone.Common.Disk.DiskProviderBase.TransferFile (System.String source, System.String destination, TransferMode mode, Boolean overwrite) [0x0014c] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Disk\DiskProviderBase.cs:278
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.TransferFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Tv.Series series, System.Collections.Generic.List1 episodes, System.String destinationFilename, TransferMode mode) [0x001b5] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:125 at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.CopyEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode) [0x00073] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:82 at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode, Boolean copyOnly) [0x00104] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\UpgradeMediaFileService.cs:60 at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import (System.Collections.Generic.List1 decisions, Boolean newDownload, NzbDrone.Core.Download.DownloadClientItem downloadClientItem) [0x0022c] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeImport\ImportApprovedEpisodes.cs:89

I can mv files, I can cp files from the source to the destination, Destination has nobody/nogroup, and the source is mapped to the ID mono is ran as.

Does this use a temp directory to do this or?

Thank you in advance.

2

If its easier, I enabled Trace logging, and posted a pastebin.

http://pastebin.com/TpmK1hHT

3

I am having same issue. Been working for years. Any update on this?

4

It could be permissions on the source or destination or possibly a lock on the file from your torrent client, though the later is less of an issue on non-Windows systems. Are the source files readable by the user running Sonarr?

Which version of Sonarr?

5

Its the newest, all of the other apps I was using were working fine. I fixed it by just mounting it as a cifs share, and it works great now.

Again all other items worked fine.