Please help with the following error

Help & Support
1

Hi,

Been trying to figure out what the following error means but cannot seem to find a solution anywhere. When trying to add the NZBGeek as a provider. and clicking on Test, it fails and gives the following error code:

System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 54
at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.cs:line 57
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\HttpClient.cs:line 70
at NzbDrone.Core.Indexers.HttpIndexerBase1.FetchIndexerResponse(IndexerRequest request) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 276 at NzbDrone.Core.Indexers.HttpIndexerBase1.FetchPage(IndexerRequest request, IParseIndexerResponse parser) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 262
at NzbDrone.Core.Indexers.HttpIndexerBase`1.TestConnection() in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 289

Any help would be greatly appreciated.

2

Sonarr failed to connect to your indexer, could be a problem connecting to the SSL connection or its not able to connect at all.

make sure you’re using the correct URL.

Which version of Sonarr?
Which version of mono (if applicable)?

3

Hi,

It is Sonarr version 3530 running Windows 7 ultimate. Trying to connect to NZBGeek and using the API details on their site.

Thanks,

Matt

4

Is your firewall blocking the connection? The error indicates the connection times out waiting for a response.

Can you browse to their API URL in Internet Explorer?

5

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.