Pipeline Error (NZB360)

Help & Support
1

This looks to be an authentication error when pulling from the API, but I’m not sure if it’s a problem with Sonarr or NZB360. There is a post on the NZB360 forums, but I thought I should post here to see if you know where the problem might be.

I’m running Develop version: 2.0.0.2794

Here’s the NZB360 forum post: NZB post

Here’s what my Sonarr logs are showing:
NzbDroneErrorPipeline Request Failed: Object reference not set to an instance of an object

Request Failed: Object reference not set to an instance of an object

Exception
System.NullReferenceException: Object reference not set to an instance of an object
  at NzbDrone.Core.Authentication.UserService.FindUser (System.String username, System.String password) [0x00000] in <filename unknown>:0 
  at NzbDrone.Api.Authentication.AuthenticationService.Validate (System.String username, System.String password) [0x00000] in <filename unknown>:0 
  at Nancy.Authentication.Basic.BasicAuthentication.RetrieveCredentials (Nancy.NancyContext context, Nancy.Authentication.Basic.BasicAuthenticationConfiguration configuration) [0x00000] in <filename unknown>:0 
  at Nancy.Authentication.Basic.BasicAuthentication+<>c__DisplayClass1.<GetCredentialRetrievalHook>b__0 (Nancy.NancyContext context) [0x00000] in <filename unknown>:0 
  at Nancy.BeforePipeline+<>c__DisplayClass4.<Wrap>b__3 (Nancy.NancyContext ctx, CancellationToken ct) [0x00000] in <filename unknown>:0 

Message
Request Failed: Object reference not set to an instance of an object

Exception
System.NullReferenceException: Object reference not set to an instance of an object
  at NzbDrone.Core.Authentication.UserService.FindUser (System.String username, System.String password) [0x00000] in <filename unknown>:0 
  at NzbDrone.Api.Authentication.AuthenticationService.Validate (System.String username, System.String password) [0x00000] in <filename unknown>:0 
  at Nancy.Authentication.Basic.BasicAuthentication.RetrieveCredentials (Nancy.NancyContext context, Nancy.Authentication.Basic.BasicAuthenticationConfiguration configuration) [0x00000] in <filename unknown>:0 
  at Nancy.Authentication.Basic.BasicAuthentication+<>c__DisplayClass1.<GetCredentialRetrievalHook>b__0 (Nancy.NancyContext context) [0x00000] in <filename unknown>:0 
  at Nancy.BeforePipeline+<>c__DisplayClass4.<Wrap>b__3 (Nancy.NancyContext ctx, CancellationToken ct) [0x00000] in <filename unknown>:0 

Message
Request Failed: Object reference not set to an instance of an object

Exception
System.NullReferenceException: Object reference not set to an instance of an object
  at NzbDrone.Core.Authentication.UserService.FindUser (System.String username, System.String password) [0x00000] in <filename unknown>:0 
  at NzbDrone.Api.Authentication.AuthenticationService.Validate (System.String username, System.String password) [0x00000] in <filename unknown>:0 
  at Nancy.Authentication.Basic.BasicAuthentication.RetrieveCredentials (Nancy.NancyContext context, Nancy.Authentication.Basic.BasicAuthenticationConfiguration configuration) [0x00000] in <filename unknown>:0 
  at Nancy.Authentication.Basic.BasicAuthentication+<>c__DisplayClass1.<GetCredentialRetrievalHook>b__0 (Nancy.NancyContext context) [0x00000] in <filename unknown>:0 
  at Nancy.BeforePipeline+<>c__DisplayClass4.<Wrap>b__3 (Nancy.NancyContext ctx, CancellationToken ct) [0x00000] in <filename unknown>:0 

Message
Request Failed: Object reference not set to an instance of an object

Exception
System.NullReferenceException: Object reference not set to an instance of an object
  at NzbDrone.Core.Authentication.UserService.FindUser (System.String username, System.String password) [0x00000] in <filename unknown>:0 
  at NzbDrone.Api.Authentication.AuthenticationService.Validate (System.String username, System.String password) [0x00000] in <filename unknown>:0 
  at Nancy.Authentication.Basic.BasicAuthentication.RetrieveCredentials (Nancy.NancyContext context, Nancy.Authentication.Basic.BasicAuthenticationConfiguration configuration) [0x00000] in <filename unknown>:0 
  at Nancy.Authentication.Basic.BasicAuthentication+<>c__DisplayClass1.<GetCredentialRetrievalHook>b__0 (Nancy.NancyContext context) [0x00000] in <filename unknown>:0 
  at Nancy.BeforePipeline+<>c__DisplayClass4.<Wrap>b__3 (Nancy.NancyContext ctx, CancellationToken ct) [0x00000] in <filename unknown>:0
2

This might be related to sending the wrong username from NZB360 to Sonarr. I’ll have a fix out for that later, but without mono running with the --debug your logs don’t show enough information to tell me exactly where its failing.

3

I’m running sonarr on OpenMediaVault 1.12, using Mono 3.12.0. If you need a debug log from mono I would love to give it to you, however, I’m not sure how I can switch the log setting within Mono. There was an install package made available to install Sonarr which already included mono, so I didn’t have to modify mono or touch the install. If you can guide me into getting what you need I will do my best to get it to you.

I switched Sonarr logging to debug and the error messages were exactly the same when I pulled them up. There doesn’t seem to be any additional information from the Sonarr debug logs.

This issue appears to have started when 2.0.0.2775 was released (which included Forms authentication).

4

Give the latest version a shot and let us know.

5

The new dev release 2.0.0.2809 has fixed this issue. Thanks for your help. I will post on the NZB360 forums that this issue has been resolved.

Thanks again!