Nzbdrone stuck on Unusable RAR file

Anyone had any issues with Unusable RAR file in SAB? I had an episode fail in SAB with that status but nzbdrone hasn’t rejected the release and moved on. In fact it is marking some of the other releases as rejected because it’s “already in the download queue”. The episode status is stuck at “episode is downloading”.

Does nzbdrone take a while before it marks it as a rejected release? The failed SAB download Completed at 22:08:24 on Monday 15 September 2014.

Are there any errors in the drone logs around that time?

If not you can check the [debug logs] (https://github.com/NzbDrone/NzbDrone/wiki/Log-Files) or restart drone and check the logs after the restart a it should re-log the message as an error.

This message appeared very close to the same time in the table logs but may have been a coincidence.

No items with the correct title. Couldn’t get the new nzoid.

I have trace logging on but it’s logging so much that it’s already dropped off all the logs. I can try and do a retry on the existing nzb to see if I can capture the failure again.

Here is a screenshot of an excerpt from the nzbdrone.log file showing the SAB history response. Not sure if that is readable or not.

OK, I re-downloaded the nzb from index site and this is the only additional thing I see in the log.

14-9-16 18:20:59.0|Debug|FailedDownloadService|[Dallas.2012.S03E13.720p.HDTV.X264-DIMENSION] Download wasn’t grabbed by drone or not in a category, ignoring download.

I did a manual search and the there are 5 releases available in total and 3 are rejected because “already in download queue”. Will nzbdrone do anything else to try and alleviate this issue?

The issue is SAB changes the ID when it is re-added to the queue and retry failed downloads is enabled in drone’s download client settings, which will retry anything newer than the grace period. At this point the only thing you can do is do a manual search and find a better nzb as well as move the failed one from SAB.

We’re going to talk to the SAB developers when we can to see what can be done to resolve this as its quite frustrating and confusing.

Thanks for the explanation. I hope your talks go well!