Not copying completed files

Help & Support
1

Sonarr version (exact version): 2.0.0.5322
Mono version (if Sonarr is not running on Windows): 5.10.1.57
OS: FreeBSD (FreeNAS)

Sonarr is downloading using transmission.
When A file is finished downloading, the progress bar is full and hovering over it displays the message “Episode is downloading - 100%”.
The message does not change, and the file is not copied from the transmission download directory to the series folder.
The debug log does not display error messages.

Any idea what could be going wrong>?

2

That’s a pretty old mono version from Feb 18. Can you share the debug log as well as that would be how to troubleshoot the issue.

4

Turns out it wasn’t Sonarr’s fault (at least not entirely…)
The downloaded episode was bundled in a directory of many *.rar *.r?? files.
That is why Sonarr didn’t import the episode.

I guess that since this is not uncommon, the plausible options for Sonarr would be:

  1. unzip and handle the media file
  2. report the situation - 100% downloaded with no media file, and let the user “handle the problem”
  3. request download client for meta-data and do not download torrents with no media file
5

Sonarr doesn’t unpack or uncompress anything as you’d handle that within your torrent client if you uses trackers that have zipped files.

It sounds like you need some better trackers :slight_smile:

6

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