No Matching Series on post-processing

Help & Support
1

Hi there,
I am having issues during the post-processing of my new setup.
I am running NZBGet and NZBDrone on Windows with Python 2.7 and Pywin.
NZBDrone sends the series to be downloaded to NZBGet and it is downloaded successfully but in the post-processing script, Drone doesn’t understand the series name as it removes all the spaces in the title:

14-7-21 10:41:02.0|Debug|ParsingService|No matching series thegreatbritishsewingbee

The serie is The Great British Sewing Bee.
The downloaded serie is in the following format, nothing unusual:

The.Great.British.Sewing.Bee.S01E01.HDTV.x264-FTP

Any idea how I can get the ParsingService to include the “dots” ?
Cheers

2

drone always removes spaces and special characters then converts everything to lowercase when looking for series in your library.

The issue is a series with that title can’t be found (the official series title doesn’t contain “The”), which is covered in the FAQ: https://github.com/NzbDrone/NzbDrone/wiki/FAQ#why-cant-nzbdrone-import-episode-files-for-series-x--why-cant-nzbdrone-find-releases-for-series-x

3

Thanks for your reply, I will check this now and see how I can workaround this.

Cheers

4

Apparently the official title has the “the” in the title, according to the BBC.co.uk website (http://www.bbc.co.uk/programmes/b03myqj2)

The problem seem to be that Drone is mistakenly naming the serie with the “the”, how can I force Drone to add the The to match the real name of the serie?

5

Since the official title has “the” in the title then TVDB needs to fix the name, which will require a request to them, lily on their forums.

Once its fixd on TVDB trakt will pull it in and drone will update as well.

6

Thank you, I will try to get TVDB to change their record.