No indexers and it when clicking on update it does nothing

Help & Support
#1

Sonarr version (2.0.0.5338):
Mono version (5.20.1.34):
OS 10.11.6:

Main noticed issue - not downloading or finding shows.
Checked further and 'All indexers are unavailable due to failures - 3 different messages there.
It was also having an issue connecting to downloader on the same box - but now that’s sorted itself.

Can’t add Dog as an indexer and when I click on update it just has the bouncing balls back and forth and then in the logs:
Request Failed. GET /api/update: Site responded with browser content instead of api data. This disruption may be temporary, please try again later. [http://services.sonarr.tv/v1/update/master/changes?version=2.0.0.5338&os=osx&runtimeVer=5.20.1.34]

I’ve restarted the box, re-downloaded and replaced the application, updated Mono from 4.? to what it is now.
It now seems happy to connect to my downloader however Indexers are out plus the update thing is weird.
Any issues I need to know about or try to fix?

Sab happily downloading with file from Dog

Debug logs:
Description of issue:

#2

The services URL is working properly for me, does it still not work for you?

Does it work in a browser on the same machine?

What error do you get for the indexers?

Post the debug logs.

#3

Hi thanks for responding - error messages:
All indexers are unavailable due to failures Wiki
All search-capable indexers are temporarily unavailable due to recent indexer errors Wiki
All rss-capable indexers are temporarily unavailable due to recent indexer errors

#4

Whilst 1 error has gone - here are the logs when trying to add nzbplanet:

Unable to connect to indexer: Error: ProtocolError: ‘https://api.nzbplanet.net/api?t=caps&apikey=42bcfc118a5f374ac2f8215403c264ba’

Exception
System.Net.WebException: Error: ProtocolError: ‘https://api.nzbplanet.net/api?t=caps&apikey=42bcfc118a5f374ac2f8215403c264ba’ —> System.Net.WebException: Error: ProtocolError
at System.Net.WebConnection.InitConnection (System.Net.WebOperation operation, System.Threading.CancellationToken cancellationToken) [0x0015e] in /Users/builder/jenkins/workspace/build-package-osx-mono/2018-10/external/bockbuild/builds/mono-x64/mcs/class/System/System.Net/WebConnection.cs:268
at System.Net.WebOperation.Run () [0x00052] in /Users/builder/jenkins/workspace/build-package-osx-mono/2018-10/external/bockbuild/builds/mono-x64/mcs/class/System/System.Net/WebOperation.cs:268
at System.Net.WebCompletionSource1[T].WaitForCompletion () [0x0008e] in /Users/builder/jenkins/workspace/build-package-osx-mono/2018-10/external/bockbuild/builds/mono-x64/mcs/class/System/System.Net/WebCompletionSource.cs:111 at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000e8] in /Users/builder/jenkins/workspace/build-package-osx-mono/2018-10/external/bockbuild/builds/mono-x64/mcs/class/System/System.Net/HttpWebRequest.cs:956 at System.Net.HttpWebRequest.GetResponse () [0x0000f] in /Users/builder/jenkins/workspace/build-package-osx-mono/2018-10/external/bockbuild/builds/mono-x64/mcs/class/System/System.Net/HttpWebRequest.cs:1218 at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x0011b] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:82 --- End of inner exception stack trace --- at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x001ca] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:113 at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x0003c] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.cs:35 at NzbDrone.Common.Http.HttpClient.ExecuteRequest (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookieContainer) [0x0007e] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:121 at NzbDrone.Common.Http.HttpClient.Execute (NzbDrone.Common.Http.HttpRequest request) [0x00008] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:57 at NzbDrone.Common.Http.HttpClient.Get (NzbDrone.Common.Http.HttpRequest request) [0x00007] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:264 at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities (NzbDrone.Core.Indexers.Newznab.NewznabSettings indexerSettings) [0x0009a] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:62 at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider+<>c__DisplayClass4_0.<GetCapabilities>b__0 () [0x00000] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:35 at NzbDrone.Common.Cache.Cached1[T].Get (System.String key, System.Func1[TResult] function, System.Nullable1[T] lifeTime) [0x0006a] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Cache\Cached.cs:81
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.GetCapabilities (NzbDrone.Core.Indexers.Newznab.NewznabSettings indexerSettings) [0x00020] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:35
at NzbDrone.Core.Indexers.Newznab.Newznab.get_PageSize () [0x00000] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:23
at NzbDrone.Core.Indexers.Newznab.Newznab.GetRequestGenerator () [0x00000] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:27
at NzbDrone.Core.Indexers.HttpIndexerBase`1[TSettings].TestConnection () [0x00007] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:334

#5

Also - when I click update nothing happens and the error there is:

Request Failed. GET /api/update: Site responded with browser content instead of api data. This disruption may be temporary, please try again later. [http://services.sonarr.tv/v1/update/master/changes?version=2.0.0.5338&os=osx&runtimeVer=5.20.1.34]

Exception
NzbDrone.Common.Http.UnexpectedHtmlContentException: Site responded with browser content instead of api data. This disruption may be temporary, please try again later. [http://services.sonarr.tv/v1/update/master/changes?version=2.0.0.5338&os=osx&runtimeVer=5.20.1.34]
at NzbDrone.Common.Http.HttpClient.CheckResponseContentType (NzbDrone.Common.Http.HttpResponse response) [0x0002b] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:299
at NzbDrone.Common.Http.HttpClient.Get[T] (NzbDrone.Common.Http.HttpRequest request) [0x00008] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:270
at NzbDrone.Core.Update.UpdatePackageProvider.GetRecentUpdates (System.String branch, System.Version currentVersion) [0x0006c] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Update\UpdatePackageProvider.cs:55
at NzbDrone.Core.Update.RecentUpdateProvider.GetRecentUpdatePackages () [0x0000c] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Update\RecentUpdateProvider.cs:27
at NzbDrone.Api.Update.UpdateModule.GetRecentUpdates () [0x00000] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Api\Update\UpdateModule.cs:20
at NzbDrone.Api.REST.RestModule1[TResource].<set_GetResourceAll>b__32_0 (System.Object options) [0x00000] in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Api\REST\RestModule.cs:111 at (wrapper dynamic-method) System.Object.CallSite.Target(System.Runtime.CompilerServices.Closure,System.Runtime.CompilerServices.CallSite,System.Func2<object, object>,object)
at Nancy.Routing.Route+<>c__DisplayClass4.b__3 (System.Object parameters, System.Threading.CancellationToken context) [0x00049] in <63c44d6f8d7e4f339a987bf9eb94d931>:0
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#6

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