Hi guys,
Soarr has been amazing for the last few months. Upgraded to El Capitan on Mac this morning and now Sonarr looks like a fresh install, none of my existing data is there. I’ve searched help and google and it says to delete the logs file, which I have. It didnt make any difference. I can’t see any files that contain a previous backup to restore from. Any ideas on how I can fix this one?
Cheers,
Mark
You delete logs.db or restore nzbdrone.db when Sonarr is failing to start, not the log files. The series information is stored per user in OS X, so make sure Sonarr is running as the same user.
If you can’t find the DB to restore on another user there isn’t anything you can recover.
Sorry, Sonarr isn’t failing to start, it’s starting perfgectly. I can log in and all looks fine, except for none of my data being present. I deleted the logs.db file, but not the logs.db-journal file. Is this correct? Also, the nsbdrone.db file, is quite a few months old (from it’s creation date) I’m assuming this is the one with all my data inside it. If it’s present in the correct user’s folder, why is it not displaying my data correctly?
Cheers,
Mark
Not at all… Sonarr is starting so there is no need to delete a perfectly fine database.
Is Sonarr now running as a different user? Its either permissions, running as a different user or the database is in the wrong location.
It’s still running as the same user, I checked the other user account and the guest accounts for the “.config” folder to be sure. None of the other accounts have this folder. The nsbdrone.db file is located in user/.config/nzbdrone/ folder. it’s 896kb and was created in september (when I initially installed Sonarr). it was last modified about 5mins ago…
Try restoring a backup DB, in the backups folder, they are automatically taken every week.
Sonarr doesn’t automatically wipe its database, even if its corrupt, so I don’t see how everything was lost unless something else wiped it, or the view has been filtered and is hiding all the series (but other screens would show info) or it was running under a different user.
Thanks for the help Markus. I’ve checked the backup folder, there’s nothing there except for the a single backup that was created yesterday or the day before. There’s definitely no extra info being filtered out. All of the settings have been reset back to default. Can Sonarr run under a different user whilst the mac is logged into the correct user? The Macs user is correct, all my settings hav remained after the upgrade. I guess I’m asking if somehow sonarr can be running as a guest or similar?
Actually, it can’t be. Because when I deleted the log.db file in my user folder, it was recreated when Sonarr was launched…
Thats definitely possible, especially if Sonarr was running via a system plist before. Looking for nzbdrone.db on the system (with elevated permissions so it can search everywhere) is probably the best thing to try.
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