No downloads comes back to Sonarr

I’m really new to Sonarr, was using sickbeard before.

Now I thought that I had everything set up properly, but I have a problem with getting the files back to Sonarr.
Both NZBGet and Torrents works, files is downloading. But after that nothing happens. The files don’t get “reported” back to Sonarr. I have set up the drone factory to look in my completed torrent folder every 10 minutes. And NZBGet files should get reported back through some API?

Since I’m new to Sonarr I don’t really understand what the log files says, maybe there is something there to tell me what the problem is. Is there somewhere where I could upload the log and maybe someone with more knowledge could help and find my problem?

Definitely don’t do this, it will break seeding.

Sonarr will talk to all supported download clients and use their API to determine when an episode is completed and ready to import. For torrents it will hardlink or copy the files to continue seeding.

Is Completed Download Handling enabled in Sonarr?
Are Sonarr and your download clients on the same machine?
Do items in the download client show up in Sonarr’s queue? If so, hover over the icon on the left to see why they aren’t importing.
Are there errors importing in the logs? Look at the log table to easily see the warnings/errors.

I had it all working with Sickbeard, so finished torrents if copied to another folder. So it wont break seeding.

Completed Download Handling is enabled.
Everything is running on the same machine.
Items shows up in the history, saying they have been sent to the download client. The queue is empty.

The log doesn’t make sense to me. There is a lot of things there that I don’t understand. Don’t know what is related to my problem. I uploaded the log to http://pastebin.com/n96z4m7x if anyone have the time to take a look.

Thank you for your help.

It looks like there are a bunch of issues communicating with your download clients, both rTorrent and NZBGet. rTorrent might be related to issues pulling some magnet links that we’re working on a fix, but NZBGet seems to fail without an error connecting.

Best thing to do would be clear your log files, enable debug logging and then try to queue another release to see why its failing, both a torrent and a nzb to see both scenario.

I have cleared the log and enabled debug logging. But it is a few days until I have a new episode to download.

Would there be some other way to be able to just add a download to Sonarr to test things?

Just do a manual search on an episode.

I had a ordinary episode downloaded last night with NZBGet and everything worked fine.

When I had problem I added a show that had ended, and did a manual search of all seasons. Should that be any different from just one episode downloading?

This night 03:00 a new episode of Suits were released. I expected it to download automatically. But when I came home from work, nothing.
So first I did a manual search, thought that it maybe wasn’t available, but many episodes was found in the search. Annoying that it didn’t download this automatically. Then I triggered a automatic search, and a episode was sent to NZBGet for downloading. After the download was completed successfully by NZBGet, Sonarr knew nothing about it.

I don’t understand what I’m doing wrong, thought that Sonarr was a pretty good and stable software?

This is the latest logfile, with debugging turned on. http://pastebin.com/JUtmPW7G

I still hope I will be successful with Sonarr, don’t really want to get back to Sickbeards old looking interface.

Are the episode AND series both monitored? Search ignores the monitored statuses because it was invoked manually by you, RSS respect it because its automatic.
Is RSS enabled on your indexers?

Is there anything shown in Sonarr’s queue? (Activity: Queue)
Is Completed Download Handling Enabled in Sonarr? (The default is yes, but the lack of imports suggests it might be disabled).

Your logs only show the search you did, so we can’t diagnose an import issue.

Yes, series and episodes is monitored. At least I think so. There is a black mark/flag before the series name and the episode name.

RSS is enabled for all indexers. And isn’t that some of the things in the log? The ParsingService?

There is nothing shown in the queue, only in history after I initiated the search.

Completed Download Handling is enabled.

That is all that was in the log. I waited maybe 10-15 minutes after the download finished in NZBGet. And then I wrote the previous post and pasted the log.

And another thing I think was strange. Why this “hole” in the log?

16-1-27 11:57:12.8|Debug|PendingReleaseService|Removing failed releases from pending
16-1-28 19:59:15.8|Debug|QualityUpgradableSpecification|Existing item meets cut-off. skipping.

Nothing happened for 20 hours?

A solid icon means monitored, at the top of the series details page the monitored icon is white (white text on dark background), so solid white is monitored in that case.

Monitored: http://fortawesome.github.io/Font-Awesome/icon/bookmark/
Unmonitored: http://fortawesome.github.io/Font-Awesome/icon/bookmark-o/

How is the connection to NZBGet setup, did you use the NZBGet download client in Sonarr or Usenet Blackhole?

Was your computer asleep for 20 hours?
Thats the only thing that comes to mind as an explanation for that, if Sonarr was restarted the startup logging would be there.

Then it is monitored. Solid is what i meant when I said black.

NZBGet is set up as a download client.

That is why it is strange. The computer is a dedicated HTPC and is never shutdown or goes to sleep. Online 24/7.

Please enable trace logging, clear the log files and post the logs after a couple minutes (trace logs will show which background tasks Sonarr is running).

Also when is the last time the Check for Finished Downloads task ran (System -> Tasks)?

Here is about 5 minutes with trace enabled: http://pastebin.com/xx570Yi0

It is running every minute.

Nothing completed is coming back from NZBGet, the only item that comes back has a status of DELETED/MANUAL, which Sonarr wouldn’t handle.

Which version of NZBGet are you using?
Have you setup a category in NZBGet and entered the same category name in Sonarr?

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