Hi
Over the last 2 days after the latest update ND starts and shows the icon in the tray but when you try to open the programme when it loads the browser (Chrome) I get the start screen showing it is loading but get this message “require.js : 138
Uncaught Error: Load timeout for modules: api!series http://requirejs.org/docs/errors.html#timeout” the page just stops loading and does not matter what i try will not open the page i have installed the Latest JS into chrome as well. Can anyone please help with this problem.
Try stopping drone and restarting it, latest version is working as expect in Chrome for me, but it sounds like the backend for drone is having issues, possibly the webserver failed.
hi I have tried your suggestion and have reinstalled Chrome and ND but I just kept the chrome & ND Data but it still does the same I know that it is working in the background as I have seen the downloads it has completed but just can not get into the GUI. Having over 200 TV Shows in ND I am hoping their is an answer to this problem as otherwise I love ND
Please delete your logs for drone from: C:\\ProgramData\zbDrone\\logs and try to open the page again and then post your logs, it seems like something is failing getting the list of series from the server.
14-2-19 21:09:58.3|Info|Bootstrap|Starting NzbDrone Console. Version 2.0.0.1141
14-2-19 21:11:49.4|Info|MigrationLogger|*** Migrating data source=C:\ProgramData\zbDrone
zbdrone.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal ***
14-2-19 21:11:52.0|Info|MigrationLogger|*** Migrating data source=C:\ProgramData\zbDrone\logs.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal ***
14-2-19 21:11:52.8|Info|Router|Application mode: Interactive
14-2-19 21:11:53.4|Info|netsh.exe|Starting netsh.exe http show urlacl http://:8989/
14-2-19 21:11:57.7|Info|netsh.exe|Starting netsh.exe http show urlacl https://:9898/
14-2-19 21:12:01.3|Info|OwinHostController|Listening on the following URLs:
14-2-19 21:12:01.4|Info|OwinHostController| http://localhost:8989/
14-2-19 21:12:01.4|Info|OwinHostController| https://localhost:9898/
14-2-19 21:12:04.4|Info|lambda_method|Starting NzbDrone API
14-2-19 21:12:24.6|Info|SceneMappingService|Updating Scene mapping
14-2-19 21:12:24.6|Info|HousekeepingService|Running housecleaning tasks
14-2-19 21:12:49.8|Info|RssSyncService|Starting RSS Sync
14-2-19 21:13:12.6|Warn|HttpProvider|Failed to get response from: http://nzbs4u.net/api?t=tvsearch&cat=5030,5040&extended=1&apikey=REMOVEDThe remote server returned an error: (429) Too Many Requests.
14-2-19 21:13:13.3|Info|BrowserService|Starting default browser. http://localhost:8989
14-2-19 21:13:18.8|Warn|FetchFeedService|nzbs4u http://nzbs4u.net/api?t=tvsearch&cat=5030,5040&extended=1&apikey=REMOVEDThe remote server returned an error: (429) Too Many Requests.
14-2-19 21:13:19.4|Info|ProcessProvider|Opening URL [http://localhost:8989]
14-2-19 21:13:23.5|Info|DownloadDecisionMaker|Processing 900 reports
Thats the application being started, not the page being opened. I’m curious in seeing what the logs show when you go to http://localhost:8989 in your browser.
You should also change you API key for nzbs4u as you posted it (I removed it). You also seem to have added it to drone 2x (and hit your API limit).
I don’t see anything wrong from a database level and you don’t have so many shows that it could potentially cause a issue.
Do you see this issue with Firefox or Internet Explorer?
Do you see this issue when accessing over http:// or just https:// ?
Have you tried clearing your cache in chrome?
If you’re still have issues with another browser, please enable trace logging by following these steps, put them on pastebin and provide a link.
Stop NzbDrone
Go to C:\ProgramData\zbDrone
Edit config.xml in a text editor (notepad, notepad++ etc)
It seems to be doing an RSS Sync every time it starts up, which is very odd. Was drone offline for an extended period of time before it was started up again? Too much going on in the logs, and I can’t see if anything weird is happening.
Do you have anti-virus installed on that system? If so which one?
Last time I saw a similar issue when jobs would run immediately after starting up it was due to the anti-virus software preventing writing to the database. It was AVG and another one that had this issue. I thats the case you will need to exclude drone’s appdata (C:\ProgramData\zbDrone) from being scanned.
I only did not use ND for 5 days which when I started it up on the new system had those missing for that time to catch up.
I use mcAfee for anti virus and was working ok but had a problem with Plex not being able to reach myplex on the server but made a exception for the port in McAfee and now it works ok i had thought maybe that was a problem with ND and added the port to an exception but still have the problem
Its not a networking issue, so the port exception won’t help. Are you able to disable McAfee for a but to see if the issues persist? If it then works you will need to make a folder exception fro C:\ProgramData\zbDrone at at the very least a file exception for C:\ProgramData
zbdrone.db
I have a exception already in Mcafee and have try with the mcafee off but have the same result, it is strange because I have been tinkering with some of the settings in chrome and IE and now it opens sometimes but others I get the same thing. also now which is strange I have shortcuts on my main computer to open ND and plex rather then use remote desktop and they were working but now say i have a bad address which i used was my network address :8989 and was fine so I guess something strange has happen in the computer or mcafee settings to make this happen which i guess maybe the reason for ND not working either.
Your startup logs were showing it being bound to localhost only, making it unavailable from remote systems. You need to run it as administrator once to register it and allow access from remote systems, as noted in step 3: https://github.com/NzbDrone/NzbDrone/wiki/Installation