New episodes not refreshing, Hollands Hoop

Sonarr version (exact version): 2.0.0.5054
Mono version (if Sonarr is not running on Windows): 5.2.0.215
OS: Debian 8
((Debug logs)):
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)
Description of issue:

For the dutch series “Hollands Hoop” (English title: Hollands Hope) the episodes are not refreshing.
There are 3 episodes known on thetvdb.com
https://www.thetvdb.com/?tab=season&seriesid=277966&seasonid=730613&lid=7

There are 5 known on imdb.com
http://www.imdb.com/title/tt2707150/episodes?season=2&ref_=tt_eps_sn_2

  • I have tried to manual refresh the series.
  • I have removed and re-added the series
  • Tried the above several times, over several days.

What should i do to get this fixed?

I see 5 episodes on TheTVDB and in Sonarr for season 2. Sonarr doesn’t use IMDB for series/episode information.

Was TheTVDB not up to date 2 hours ago? It looks like someone with an account (TheTVDB being a user contributed site), added the episodes now.

I added the 2 episodes myself at TheTVDB.
I figured (hoping really) that it would make a difference.

Gotcha, that’s exactly what needed to be done. :thumbsup: After updating TheTVDB it takes some time for things to work their way to Sonarr. It can be up to 90 minutes after TheTVDB is updated before refreshing the series in Sonarr will reflect the changes.

Unfortunately it didnt work.

Still only 1 episode in Sonarr…
Also, the one episode is titled : TBA while it is known on tvdb

I’m seeing all 5 episodes in season 2 within Sonarr. Is the series failing to refresh in Sonarr on your end (check the logs).

Very strange…

My logs show nothing strange beside the fact it does not find any new episodes.

ExistingExtraFileService	Found 0 extra files	21:17
ExistingOtherExtraImporter	Found 0 existing other extra files	21:17
ExistingSubtitleImporter	Found 0 existing subtitle files	21:17
ExistingMetadataImporter	Found 0 existing metadata files	21:17
DiskScanService	Completed scanning disk for Hollands Hope	21:17
DiskScanService	Scanning disk for Hollands Hope	21:17
RefreshEpisodeService	Finished episode refresh for series: [277966][Hollands Hope].	21:17
RefreshEpisodeService	Starting episode info refresh for: [277966][Hollands Hope]	21:17
RefreshSeriesService	Updating Info for Hollands Hope	21:17
SceneMappingService	Updating Scene mappings	21:17
Database	Log database compressed	21:15
Database	Vacuuming Log database	21:15

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