Moved Sonarr to new PC and integration with Sabnzbd isn't working correctly

Help & Support
1

Sonarr version (exact version): 2.0.0.4163
Mono version (if Sonarr is not running on Windows): Not sure how I find this out??
OS: Server 2012 R2
((Debug logs)) (posted to hastebin or similar): http://hastebin.com/xugiquzoza.tex
Description of issue:
I used to have Sonarr running on Ubuntu and everything worked fine, apart from Sonarr would keep crashing. So I looked to switch it over to my Win2k12 server. I’ve replicated the configuration and the torrent side works fine, but not sabnzbd.

Sonarr can send files to sab, and they appear in the queue with the correct category. However when they finish and get moved from the temp location to the completed folder and then are seemingly ignored by Sonarr. Sab is running on a virtual machine on the server (kubuntu) and attached to an NFS share on the Windows server. The /mnt/reddwarfdownload location is actually M:\Download on the Windows server.
In Sab these are the folders:
Temp download: /mnt/reddwarfdownload/sabnzbd/incomplete
Completed download: /mnt/reddwarfdownload/CompletedDownloads
Watch folder: /mnt/reddwarfdownload/NZBsToDownload
In Sab I have the category folder for tv set to “tv/sabnzbd”. Completed tv downloads therefore go to “/mnt/reddwarfdownload/CompletedDownloads/tv/sabnzbd”

In Sonarr I have the following drone factory folder: M:\Download\DroneFactoryFolder
Although not overly relevant, but worth pointing out as the logs have references to this, but I have a torrent blackhole setup. The torrent folder is: M:\Download_torrent_watch\tv\sickbeard and completed downloads end up here: M:\Download\CompletedDownloads\tv\sickbeard

So Sab completes the download, Sonarr reports as 100% in the UI, but then it appears to ignore it from that point. When I look at the logs (I’ve enabled debug logging), I can see that the job goes to Sab, but then the diskscanservice only scans the blackhole, or dronefactory folders. Never a mention of the M:\Download\CompletedDownloads\tv\sickbeard folder, where Sab drops the files. If I perform a manual import from the wanted page, then the files are detected and import fine. Is there a place to manually enter a location for Sab post processing?

I’ve extracted part of the debug log. I had just done a manual nzb search and add for Broad City, and there are a few nzbs from last night that it’s still trying to process.

The only thing I’ve changed since it was working was to move Sonarr to the Windows server. Can anyone offer thoughts??

Thanks…

Edit: Forgot to mention that I have a remote path mapping:
Host: sabnzbd
Remote: /mnt/reddwarfdownload/CompletedDownloads/ (this is from sab)
Local: M:\Download\CompletedDownloads\

I’ve just updated the remote path mapping to include the /tv/sabnbd path, but that made no difference.
Here are two more log sets from just now http://hastebin.com/uwozejakan.tex (Debug) http://hastebin.com/pufadozeba.tex (Trace)

2

Only applicable if Sonarr is not running on Windows, so it doesn’t apply.

On Sonarr’s queue hover over the icon on the left side, it will tell you why its not importing.

The host field needs to match the host field (not the name field) from the SABnzbd Download client in Sonarr, maybe sabnzbd is correct there, but it looks wrong.

3

Thanks. Hadn’t spotted the hover over message, I’d just dived right into the log files, expecting to see a big fat error :slight_smile:

I had originally missed the remote path setting, but on reading the answer to someone else’s question it pointed to using the name you give to the download client in Sonarr and not the IP/Name of the physical host. I’ve just switched that around to the actual host name (IP in my case), and it’s now picking up the downloads.

Thank you for your response.

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