MediaInfo Library could not be loaded libmediainfo.so

[scottygd88]

Sonarr version (exact version): 2.0.0.5338
Mono version (if Sonarr is not running on Windows): 5.20.1.19
OS:
Debug logs:
DetectSample Failed to get runtime from the file, make sure mediainfo is available 6:03pm
VideoFileInfoReader mediainfo is required but was not found: libmediainfo.so.0 6:03pm
VideoFileInfoReader mediainfo is required but was not found: libmediainfo.so.0 6:03pm
DetectSample Failed to get runtime from the file, make sure mediainfo is available 6:03pm
VideoFileInfoReader mediainfo is required but was not found: libmediainfo.so.0
Description of issue: sonarr/radarr wont post process

Can anyone help me at all? I cannot figure out with sonarr and radarr both getting this error.

Cheers,
Scott

[disenter]

Been getting the same thing with mine periodically. I have just been stopping, and restarting its process, and that fixes it when it happens. I am not sure what is causing it though.

I have the same versions as you to…

I’ve noticed mainly when shows haven’t turned up, but are downloaded.
Found that if you go to ‘wanted’ tab, and either rescan drone factory folder, or manually import any that it has waiting in your download folder, it picks them up then. But only after restarting so the error for libmediainfo disappears.