Since update 2.0.0.2663 - Jan 18 2015 the cover art for Breaking Bad & Fargo is missing. the logs do not contain anything indicating it cannot find the cover art for those shows.
Breaking Bad and Fargo do have posters available on TVBD
any suggestions?
BTW, I have refreshed a couple times…no joy!
Thanks!
Chris
If they failed to download it would be logged, if it failed to update (and the images weren’t downloaded), it would be logged. If the image is missing from disk and can’t be shown in the UI it would be logged, so there is a log somewhere for them missing.
Enable debug logging, clear your existing log files, refresh one of those series, then reload the series details page for it (and open the edit dialog), then pastebin the logs.
Ok, now I see the log.
Here is the text.
15-1-28 18:57:17.4|Warn|MediaCoverMapper|File C:\ProgramData\NzbDrone\MediaCover\11\poster.jpg not found
15-1-28 18:57:17.4|Warn|MediaCoverMapper|File C:\ProgramData\NzbDrone\MediaCover\22\poster.jpg not found
15-1-28 18:57:21.3|Info|SceneMappingService|Updating Scene mappings
15-1-28 18:57:21.7|Debug|XemProxy|Fetching alternate names
15-1-28 18:57:23.3|Debug|XemProxy|Fetching Series IDs from
15-1-28 18:57:24.5|Info|RefreshSeriesService|Updating Info for Breaking Bad
15-1-28 18:57:24.8|Info|RefreshEpisodeService|Starting episode info refresh for: [81189][Breaking Bad]
15-1-28 18:57:24.9|Info|RefreshEpisodeService|Finished episode refresh for series: [81189][Breaking Bad].
15-1-28 18:57:24.9|Debug|RefreshSeriesService|Finished series refresh for Breaking Bad
15-1-28 18:57:24.9|Debug|XemService|Scene numbering is not available for Breaking Bad [81189]
15-1-28 18:57:24.9|Info|DiskScanService|Scanning disk for Breaking Bad
15-1-28 18:57:25.2|Debug|DiskScanService|Scanning ‘\92.xx.x\Public\Tv Shows\Breaking Bad’ for video files
15-1-28 18:57:25.2|Debug|DiskScanService|62 video files were found in \192.xx.x\Public\Tv Shows\Breaking Bad
15-1-28 18:57:25.2|Debug|ImportDecisionMaker|Analyzing 0/62 files.
15-1-28 18:57:25.2|Info|DiskScanService|Completed scanning disk for Breaking Bad
15-1-28 18:57:25.3|Debug|ExistingMetadataService|Looking for existing metadata in \X.XXTv Shows\Breaking Bad
15-1-28 18:57:25.4|Debug|CleanMetadataService|Cleaning missing metadata files for series: Breaking Bad
thank you
Chris
To confirm, those files don’t actually exist do they?
The images if missing should be downloaded between these two log messages:
15-1-28 18:57:25.2|Info|DiskScanService|Completed scanning disk for Breaking Bad 15-1-28 18:57:25.3|Debug|ExistingMetadataService|Looking for existing metadata in \X.XXTv Shows\Breaking Bad
Given that there isn’t an error or another message Sonarr sees something there, but later can’t see them, which is odd. If you delete C:\ProgramData\NzbDrone\MediaCover\11\ all the images should be redownloaded.
I found the covers in that folder. After deleting it and refreshing, the cover is now back to normal.
Will repeat for the others.
strange but easy to fix.
thank you!