Manual and automatic update issues

Sonarr 3.0.6.1342
Windows 11 Pro

Automatic updating of series is working fine BUT it always seems to make the decision based on the most recent entry in the history and ignores any previous manual edits.

For instance, if I have a preference for 720p over 1080p and if Sonarr has pulled a WEBDL-1080p which I have then re-encoded (to 720p, stripping unwanted subs and converting to x265) and updated via Manage Episodes, when a new WEBDL-720p is found it will download this and replace my copy. I do not want to turn off monitoring until the episodes hit their profile upgrade limit.

Is there a way to get monitoring to prefer what is entered manually to what is in the history?

Upgrades are based on the file information Sonarr has for the file on disk, not history (though history is used for some things if there isn’t a file on disk yet).

You’re going to need to provide the logs that were requested when you opened this thread to troubleshoot this any further.

A couple of quick questions on logging,

would it be better to set to debug or trace?
is it better to attach the log as a txt file or post a link (e.g. pastebin)?

I have currently set it to debug and I am waiting for a new file update

Additional Information:

  • Information on the log files is here: https://wiki.servarr.com/sonarr/troubleshooting#logging-and-log-files
  • Make sure debug logging is enabled in settings
  • Post the log file, not a line or two, or just the error from the Logs table
  • Post the full log to one of the sites recommended in Logging and Log Files section of the wiki
  • Do not post them directly here. Post in .txt not .doc, .rtf or some other formatted document

Looking a the debug logs, I can see why I had the problem and how to solve it. I have noted below in case it helps anyone else.

The problem was a result of adding scores to 480p, 720p & 1080p in a Release Profile. Originally I was only looking for SDTV and DVD releases but added the other settings allowed me to grab and re-encode other files if I could not find SDTV/DVD. I store all files as {showname}.{year}.SnnEnn

Over time I have upgraded my screens and storage, so my target downloads changed and will now upgrade until I hit the preferred level - however I had not adjusted the Release Profile settings.

When a new version (or even the same one) as an existing file with a Profile Identifier in its name (e.g. 720p set to +10) was identified by an indexer, although the Quality Profile was the same, the preferred word score would be higher as the new file has 720p in its name and the version on disk did not. As a result the file would be downloaded.

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