Hi there all
A fresh install of Sonarr as described below:
Sonarr version (exact version): 2.0.0.4855
Mono version (if Sonarr is not running on Windows): 4.8.0
OS: Ubuntu 14.04
((Debug logs)):
[v2.0.0.4855] System.DllNotFoundException: libmediainfo.so.0
at (wrapper managed-to-native) NzbDrone.Core.MediaFiles.MediaInfo.MediaInfo:MediaInfo_New ()
at NzbDrone.Core.MediaFiles.MediaInfo.MediaInfo…ctor () [0x00006] in <4f38a7d7a714405098278193b9697ec1>:0
at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo (System.String filename) [0x00021] in <4f38a7d7a714405098278193b9697ec1>:0
17-7-23 07:55:03.7|Error|DetectSample|Failed to get runtime from the file, make sure mediainfo is available
17-7-23 07:55:03.7|Debug|Parser|Rejected Hashed Release Title: 56533d84f6f143b7b817e45ae9fc2a88.mkv
17-7-23 07:55:03.7|Debug|QualityParser|Trying to parse quality for 56533d84f6f143b7b817e45ae9fc2a88.mkv
17-7-23 07:55:03.7|Debug|ImportDecisionMaker|Using quality from folder: WEBDL-1080p v1
17-7-23 07:55:03.7|Debug|ImportDecisionMaker|Size: 900871683
17-7-23 07:55:03.7|Error|VideoFileInfoReader|mediainfo is required but was not found
[v2.0.0.4855] System.DllNotFoundException: libmediainfo.so.0
at (wrapper managed-to-native) NzbDrone.Core.MediaFiles.MediaInfo.MediaInfo:MediaInfo_New ()
at NzbDrone.Core.MediaFiles.MediaInfo.MediaInfo…ctor () [0x00006] in <4f38a7d7a714405098278193b9697ec1>:0
at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo (System.String filename) [0x00021] in <4f38a7d7a714405098278193b9697ec1>:0
Description of issue:
Sonarr is unable to import files downloaded by SABnzBD+
Connection between Sonarr and SAB works
Sonarr reports a 100% complete download but then does nothing about it
Errors generated in the logs likely explain the problem — an error accessing libmediainfo.so
I have searched every forum with no luck
Re-install with no luck
Installed libmediainfo-dev, curl, libzen-dev… using apt-get install… no luck.
Please do assist me further if possible.
Many thanks in advance