Sonarr version (exact version): 2.0.0.4949 OS: Windows Server 2012 R2 Description of issue:
Hi, the issue I am running into is that I have recently turned off Drone Factory, when I turned it off I made sure that I went through the documentation for making sure that the Finished Download Scanning is working. As far as I can tell I have everything right but Sonarr never seems to see that the download is finished. My SABnzbd is on a QNAP. I made sure that SAB has a category for my shows and it is set as “tv”, in Sonarr for my configuration for SAB i added the category of “tv”. I added a remote path mapping
Remote Path: "/share/CACHEDEV1_DATA/Download/sabnzbd/complete/TV"
Local Path : “\xxx.xxx.xxx.xxx\Download\sabnzbd\complete\TV”
When I look in SAB at the path for the episode is “/share/CACHEDEV1_DATA/Download/sabnzbd/complete/tv/SomeEpisode”
I have played around with the remote path mapping a bit to get it to work but no luck. Any help would be greatly appreciated
The casing of TV is inconsistent, you’ll need to make sure it matches.
Doesn’t see it finished or doesn’t import it because of an error?
What does Activity: Queue show?
What do the ((debug logs)) show? Without logs we’re blind to what the issue could be, which is why we request them in the template.
So after looking around an playing around a little I found that my Host on the remote path mapping was wrong which I have now fixed and restarted sonarr and tried adding a new episode and still the same error.
Looking in SAB the root folder is “/share/CACHEDEV1_DATA/Download/sabnzbd/complete” so I have added it exactly like that in Sonarr for the Remote Path. I then set my Local Path as “\192.168.0.225\Download\sabnzbd\complete”. I have added screen shots of why my settings are.
it is a few seconds ago on an interval of one minute
It has to be something with the Remote Path Mapping. I just setup my torrent client and it works fine as they are on the same machine and can access the same path. it just seems like for whatever reason the mapping is not getting picked up.
Yeah, sounds like it, I just wanted to make sure the task was executing properly.
The remote path mapping is applied if the Name and Remote Path match the download client’s Name and an item from the client path respectively. If the local path is wrong/Sonarr doesn’t have permissions to it, it will also fail, but with the local path substituted in.
Visually it looks correct, but maybe there is an extra space in the name or the remote path?
That’s interesting. Also on QNAP and also had this issue pop up a few days ago. I didn’t change any settings, Sonarr just stopped importing from the completed Sabnzbd directory. Could you screenshot your final Remote Path Mappings set up?
Not sure if it matters, but I run sonarr/sabnzbd on a VM hosted on the qnap and run plex natively on the same system.
