Internal Server Error : /api/release

Help & Support
1

Getting this error when I try to download most episodes.

NzbDroneErrorPipeline Request Failed: Error response received from SABnzbd:

NzbDrone.Core.Download.Clients.DownloadClientException: Error response received from SABnzbd:
at NzbDrone.Core.Download.Clients.Sabnzbd.SabnzbdProxy.CheckForError(IRestResponse response) in m:\BuildAgent1\work\328d72309b633a8\src\zbDrone.Core\Download\Clients\Sabnzbd\SabnzbdProxy.cs:line 172
at NzbDrone.Core.Download.Clients.Sabnzbd.SabnzbdProxy.ProcessRequest(IRestRequest restRequest, String action, SabnzbdSettings settings) in m:\BuildAgent1\work\328d72309b633a8\src\zbDrone.Core\Download\Clients\Sabnzbd\SabnzbdProxy.cs:line 67
at NzbDrone.Core.Download.Clients.Sabnzbd.SabnzbdProxy.DownloadNzb(Stream nzb, String title, String category, Int32 priority, SabnzbdSettings settings) in m:\BuildAgent1\work\328d72309b633a8\src\zbDrone.Core\Download\Clients\Sabnzbd\SabnzbdProxy.cs:line 40
at NzbDrone.Core.Download.Clients.Sabnzbd.Sabnzbd.DownloadNzb(RemoteEpisode remoteEpisode) in m:\BuildAgent1\work\328d72309b633a8\src\zbDrone.Core\Download\Clients\Sabnzbd\Sabnzbd.cs:line 45
at NzbDrone.Core.Download.DownloadService.DownloadReport(RemoteEpisode remoteEpisode) in m:\BuildAgent1\work\328d72309b633a8\src\zbDrone.Core\Download\DownloadService.cs:line 45
at NzbDrone.Api.Indexers.ReleaseModule.DownloadRelease(ReleaseResource release) in m:\BuildAgent1\work\328d72309b633a8\src\zbDrone.Api\Indexers\ReleaseModule.cs:line 48
at NzbDrone.Api.Indexers.ReleaseModule.<.ctor>b__0(Object x) in m:\BuildAgent1\work\328d72309b633a8\src\zbDrone.Api\Indexers\ReleaseModule.cs:line 39
at CallSite.Target(Closure , CallSite , Func`2 , Object )
at Nancy.Routing.Route.<>c__DisplayClass4.b__3(Object parameters, CancellationToken context)

2

Enable Trace logging to see the error returned from SAB, but sounds like SAB isn’t configured properly. https://github.com/NzbDrone/NzbDrone/wiki/Log-Files

3

14-5-7 14:45:15.8|Debug|FailedDownloadService|Yay! No failed downloads
14-5-7 14:45:15.8|Trace|EventAggregator|Publishing CommandExecutedEvent
14-5-7 14:45:15.8|Trace|EventAggregator|CommandExecutedEvent -> TaskManager
14-5-7 14:45:15.8|Debug|TaskManager|Updating last run time for: NzbDrone.Core.Download.CheckForFailedDownloadCommand
14-5-7 14:45:15.8|Trace|EventAggregator|CommandExecutedEvent <- TaskManager
14-5-7 14:45:15.8|Trace|CommandExecutor|CheckForFailedDownloadCommand <- FailedDownloadService [00:00:00.1874998]
14-5-7 14:45:19.0|Trace|EventAggregator|Publishing UpdateQueueEvent
14-5-7 14:45:19.0|Trace|EventAggregator|UpdateQueueEvent -> QueueModule
14-5-7 14:45:19.0|Trace|CommandExecutor|Publishing BroadcastSignalRMessage
14-5-7 14:45:19.0|Trace|CommandExecutor|BroadcastSignalRMessage -> NzbDronePersistentConnection
14-5-7 14:45:19.0|Trace|EventAggregator|Publishing CommandExecutedEvent
14-5-7 14:45:19.0|Trace|EventAggregator|CommandExecutedEvent -> TaskManager
14-5-7 14:45:19.0|Trace|EventAggregator|CommandExecutedEvent <- TaskManager
14-5-7 14:45:19.0|Trace|CommandExecutor|BroadcastSignalRMessage <- NzbDronePersistentConnection [00:00:00]
14-5-7 14:45:19.0|Trace|EventAggregator|UpdateQueueEvent <- QueueModule
14-5-7 14:45:22.9|Info|Sabnzbd|Adding report [MacGyver.S01E17.DVDRip.XviD-MEDiEVAL] to the queue.
14-5-7 14:45:23.0|Debug|SabnzbdProxy|http://localhost:8085/api?mode=addfile&cat=TV&priority=-1&apikey=&output=json
14-5-7 14:45:23.0|Trace|SabnzbdProxy|Response: {“status”:false,“nzo_ids”:[]}
14-5-7 14:45:23.1|Trace|Owin|Attempting PUT to http://exceptron.azurewebsites.net/api/v1/

14-5-7 14:45:23.6|Trace|Owin|{“RefId”:“73bb3e8a”,“Ver”:“1.0.0.0”,“Errors”:null}

14-5-7 14:45:23.0|Fatal|NzbDroneErrorPipeline|Request Failed

NzbDrone.Core.Download.Clients.DownloadClientException: Error response received from SABnzbd:
at NzbDrone.Core.Download.Clients.Sabnzbd.SabnzbdProxy.CheckForError(IRestResponse response) in m:\BuildAgent2\work\328d72309b633a8\src\zbDrone.Core\Download\Clients\Sabnzbd\SabnzbdProxy.cs:line 172
at NzbDrone.Core.Download.Clients.Sabnzbd.SabnzbdProxy.ProcessRequest(IRestRequest restRequest, String action, SabnzbdSettings settings) in m:\BuildAgent2\work\328d72309b633a8\src\zbDrone.Core\Download\Clients\Sabnzbd\SabnzbdProxy.cs:line 67
at NzbDrone.Core.Download.Clients.Sabnzbd.SabnzbdProxy.DownloadNzb(Stream nzb, String title, String category, Int32 priority, SabnzbdSettings settings) in m:\BuildAgent2\work\328d72309b633a8\src\zbDrone.Core\Download\Clients\Sabnzbd\SabnzbdProxy.cs:line 40
at NzbDrone.Core.Download.Clients.Sabnzbd.Sabnzbd.DownloadNzb(RemoteEpisode remoteEpisode) in m:\BuildAgent2\work\328d72309b633a8\src\zbDrone.Core\Download\Clients\Sabnzbd\Sabnzbd.cs:line 45
at NzbDrone.Core.Download.DownloadService.DownloadReport(RemoteEpisode remoteEpisode) in m:\BuildAgent2\work\328d72309b633a8\src\zbDrone.Core\Download\DownloadService.cs:line 45
at NzbDrone.Api.Indexers.ReleaseModule.DownloadRelease(ReleaseResource release) in m:\BuildAgent2\work\328d72309b633a8\src\zbDrone.Api\Indexers\ReleaseModule.cs:line 48
at NzbDrone.Api.Indexers.ReleaseModule.<.ctor>b__0(Object x) in m:\BuildAgent2\work\328d72309b633a8\src\zbDrone.Api\Indexers\ReleaseModule.cs:line 39
at CallSite.Target(Closure , CallSite , Func`2 , Object )
at Nancy.Routing.Route.<>c__DisplayClass4.b__3(Object parameters, CancellationToken context)

4

Also I’m getting this error when I download the log files “app.js : 57764
Uncaught TypeError: Cannot read property ‘show’ of undefined”

5

status":false,"nzo_ids":[] SAB is rejecting the NZB, do you have a pre-queue script enabled or some other filtering?

For the UI error, is that on 2.0.0.1397?

6

I’m not running any scripts that I’m aware of. I just setup SAB with the regular settings.

Yes for 2.0.0.1387

7

You’ll have to check the SAB logs for the reason why it was rejected, I haven’t seen this behavior before, but its also not an error on drone’s side.