Installation issues

Help & Support
1

Hi,

I was able to successfully setup Sonarr on CentOS 6.5 and import my library. I do have some issues with getting Sonarr to work well.

For some reason it doesn’t see mediainfo although the package is installed. Also the sampleservice is giving me a hard time. I’m not sure how to fix it so I hope somebody can help me:

CentOS info: Package mediainfo-0.7.71-1.el6.i686 already installed and latest version

Sonarr log:

Unable to parse file on import: [/data/SABnzbd/series/serie.After.720p.WEB-DL.DD5.1.H.264-AuSy/GNvJShafFkqJQpkpqKW.mkv]
SampleService [/data/SABnzbd/series/serie.S04E09.After.720p.WEB-DL.DD5.1.H.264-AuSy/GNvJShafFkqJQpkpqKW.mkv] has a runtime of 0, is it a valid video file?
 VideoFileInfoReader mediainfo is required but was not found: libmediainfo.so.0

Mediainfo error:

System.DllNotFoundException: libmediainfo.so.0
at (wrapper managed-to-native) MediaInfoLib.MediaInfo:MediaInfo_New ()
at MediaInfoLib.MediaInfo…ctor () [0x00000] in :0
at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo (System.String filename) [0x00000] in :0

I hope somebody can help me with this.

Kind regards,

Mark

2

Make sure libmediainfo.so.0 is available somewhere on the path for Sonarr to use it, you may need to symlink the library to that name for Sonarr to see it.

3

Hi Markus,

Thanks for the quick reply! I tried adding the /usr/lib location to both the .bash_profile of root and the nzbdrone user I created. I still get the error. Where does Sonarr look for the file so I can symlink it on the correct location.

Kind regards,

Mark

4

/usr/lib should be on the path already, is libmediainfo.so.0 in that folder?

5

Yup

[mark@lx2 lib]$ pwd
/usr/lib
[mark@lx2 lib]$ ls libmediainfo.so.0
libmediainfo.so.0
[mark@lx2 lib]$

The /usr/lib directory also is in the path. The path displays an error however it does so for all users:

-bash: /usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin:/usr/lib: No such file or directory

6

The PATH that /usr/lib should be added to is the LD_LIBRARY_PATH not the execution PATH for running binaries/scripts. I’m surprised it’s not seeing /usr/lib it by default.

Try

lsof -p pidOfMono | grep lib #Must be the same running user or use sudo

To see what directory of libs have been loaded already. There are many StackOverflows on /etc/ld.so.conf and how to update the library search path for dynamic executables. Of course you did restart Sonarr after adding libmediainfo.so.0?