Indexers Stopped Working

Help & Support
#1

Hello,

Up until early last week everything was running fine but then the server went off line for about a week. I was having some hardware issues. My new motherboard arrived today and I replaced it. Once everything was back up and running I noticed that my indexers were not working.

My status page shows - Enabled indexers do not have RSS sync enabled

I looked through some old threads but non seem to match my issue. When I disable an indexer save, re-enable and test is says success, but once I click on save the debug log shows that the indexer has been disabled because of failures.

I cannot seem to narrow this down, i have restarted the server multiple times with no change.

Sonarr Version 2.0.0.4146
Mono Version 3.10.0 (tarball Thu Feb 4 00:22:52 PST 2016)
OS Debian
Debug Log http://pastebin.com/YS1kMmuD

#2 
16-6-14 23:05:07.0|Debug|IndexerFactory|Temporarily ignoring indexer Omgwtfnzbs till 12/31/2034 18:48:12 due to recent failures.
16-6-14 23:05:07.0|Debug|IndexerFactory|Temporarily ignoring indexer NZBFinder.ws till 12/31/2034 18:48:12 due to recent failures.
16-6-14 23:05:07.0|Debug|IndexerFactory|Temporarily ignoring indexer NZBgeek till 12/31/2034 18:48:14 due to recent failures.
16-6-14 23:05:07.0|Debug|IndexerFactory|Temporarily ignoring indexer Omgwtfnzbs till 12/31/2034 18:48:12 due to recent failures.
16-6-14 23:05:07.0|Debug|IndexerFactory|Temporarily ignoring indexer NZBFinder.ws till 12/31/2034 18:48:12 due to recent failures.
16-6-14 23:05:07.0|Debug|IndexerFactory|Temporarily ignoring indexer NZBgeek till 12/31/2034 18:48:14 due to recent failures.

Is the time on your system WAYYYY off? Sonarr only blocks for up to 24 hours due to failures.

#3

I thought the same thing last night but everything looked ok. Here is a snip from putty.

Welcome to FreeNAS [root@freenas] ~# date Wed Jun 15 08:12:43 EDT 2016 [root@freenas] ~# jls JID IP Address Hostname Path 5 - NZBGet /mnt/Jails/NZBGet 7 - couchpotato_1 /mnt/Jails/couchpotato_1 8 - plexmediaserver_1 /mnt/Jails/plexmediaserver_1 9 - sonarr_1 /mnt/Jails/sonarr_1 [root@freenas] ~# jexec 9 /bin/tcsh root@sonarr_1:/ # date Wed Jun 15 08:13:11 EDT 2016 root@sonarr_1:/ #

And the calendar looks perfect as well.

Pasted image1231×856 58.4 KB

#4

Doesn’t matter what the time is now, at one point it was 2034. Only way to fix it is edit the nzbdrone.db sqlite db and delete (empty, not drop) the content of the Indexerstatus table.

Make a backup of the entire folder first.

Temporarily ignoring indexer
#5

Fun fun,

I will give that a try and report back.

Thanks

#6

That worked, Thank you!!

For those who wish to know the steps to fix this.

  1. Shutdown Sonarr
  2. Make sure nzbdrone.db-shm* and nzbdrone.db-wal* are no longer in the db folder. These files are used when the sqlite db is in use.
  3. sqlite3 nzbdrone.db
  4. DELETE FROM IndexerStatus;
  5. select * from IndexerStatus; (Ensure 0 results are returned)
  6. .quit
  7. Restart Sonarr

Done.

#7

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