Impossible to transfert downloaded files

Help & Support
1

Sonarr version (exact version): 2.0.0.4389
Mono version (if Sonarr is not running on Windows): 4.6.2
OS: macOS 10.12
((Debug logs)): http://hastebin.com/borepatimu.md
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)
Description of issue:

Hi, i’m trying to following use :

  • Sonarr : Macbook Pro
  • Transmission : Mac Mini
  • Files : NAS

One point i can’t do right know is the transfer from the Mac Mini to the NAS, the message is the following :“No files found are eligible for import in /Users/me/Downloads/Torrents/Planet.Earth.II.S01E02.720p.HDTV.x264-BEGUN[rarbg]”

Any idea ?

Many thanks !

2

I found what i think is a solution, but with the wrong parameters :

3

The local path is the location where the remote files are mounted, not where you want them sorted to (each series already has the path set for where files will be sorted).

You’ll need to mount the remote path /Users/antoinebachelay/Downloads/Torrents/ and set the local path to where it is mounted. Alternatively you could run Sonarr and Transmission on the same system and not have to worry about a remote path mapping.

4

Thank you for your answer Markus101,

So i just need to invert the path ?

I would like to run everything from DSM 6 but, with or without Docker, transmission isn’t working …

5

No, you need to mount the remote path locally somewhere and use that as the local path.

6

Hi,

Yes, all the drives are mounted, i put the following :
1.Remote path : /Users/antoinebachelay/Downloads/Torrents/
2. Local path : /Volumes/Mac Mini HD/Users/antoinebachelay/Downloads/

Nothing change, any idea ? Thanks

7

/Volumes/Mac Mini HD/Users/antoinebachelay/Downloads/ shows the contents of /Users/antoinebachelay/Downloads/Torrents/?

Does the host field for the remote path mapping match the host field of the download client (as set in Sonarr)?

8

Sorry, i don’t understand what you meant.

9

The local path needs to point at the remote path (it has the exact same contents in it) so Sonarr knows how to import it.

The host filed of the remote path mapping needs to match the host field of the download client so Sonarr knows it applies to that download client.

10

Thanks for the details markus101.

I’m gonna check back home the weekend

11

Hi,

Situation a changed since my tests this week-end.

As a reminder :

  • Situation : I’m using Sonarr & Transmission to get TV shows localized on my NAS.
  • Problem : I can’t setup Sonarr to move downloaded TV shows from Transmission directory to my NAS
  • Solution : Using port forwarding

This week-end i had to format & install OS X 10.10 on my Mac. Since then, downloaded files are transferred to my NAS.

To point i still don’t understand

  1. Downloaded files are not deleted from download directory, Sonarr display the following message “Download wasn’t grabbed by Sonarr and not in a category, Skipping.”
  2. Sonar seems to be stacked in updating library

Here is the Log.

Thanks !

12

Sonarr won’t delete them if they are seeding. Transmission doesn’t have categories so Sonarr relies on the path, with needs to have a folder that matches the category set in the Transmission settings in Sonarr.

I’m not sure I follow what you mean here? SOnarr will periodically update the library (get changes from TheTVDB) and rescan the series folder for changes (files added/deleted).

13

Thanks

Ok, but why this message ? I did do the job by transferring them.

I mean continuously.

Nemrod

14

Because they are being returned by Transmission and Sonarr sees them, it just isn’t processing them (transmission is a bit unique due to the folder as the category bit).

Your shows aren’t refreshing continuously, the log covers more than 12 hours so it’s there twice. ((Debug logs)) that provide more details wouldn’t span as far but would give you more information for troubleshooting, though there doesn’t appear to be an issue here beyond the category folder not being found in the download path.

15

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