Import Rejected - File quality does not match quality of the grabbed release

Hello!

I tried searching the forum about this issue… (i saw one post from 2014). Is there a “solution” now in 2017?
I have to manually import a lot of my shows. It does auto download from the tracker, just not processing it.

Example:

The WEBDL 1080p profile size limit is 0 - Unlimited

What could be the problem it cant autoprocess the file :frowning:

Regards,
Falka

That thread must be about a different issue (grabbing perhaps), because this check is only a few months old and there have been more recent threads on it.

What quality does Sonarr show when it grabbed the episode? (Check history)

We’ll also need some more info:

Sonarr version (exact version):
Mono version (if Sonarr is not running on Windows):
OS:
((Debug logs)):
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)

Hello!

Thank you for your time!

I checked the history:
Sonarr grabbed it as HDTV-1080p
with an identified name: Blood Drive S01E12 1080p

Heres my setup:

The show Blood Drive is set with “1080p ONLY” custom profile

Sonarr Version:
2.0.0.4977
Mono Version:
4.8.1

Do you still need the debug log?

Your indexer is altering the release name so Sonarr doesn’t know what it’s actually grabbing, it should be using the actual torrent name or at least including the same information about the source in the title. The indexer should correct this issue if Sonarr is going to be of use, since as you’re seeing it won’t import it automatically. While this issue isn’t too bad in your scenario, if you didn’t want WEB-DL releases of specifically wanted to block releases from the RARBG release group it’d be impossible given the lack of information your indexer is providing.

What indexer is this from?

It’s from ncore.cc (I’m using Jackett)

This is the exact episode page Sonarr downloaded from:

The release name: Blood Drive S01E12 1080p
The actual file name:

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