Sonarr version (exact version): Mono version (if Sonarr is not running on Windows): OS: ((Debug logs)): (Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here) Description of issue:
I have been using Usenet for about 3 month now and still learning most of it, I started first day with SABnzbd radarr and sonarr. Today, I tried to open sonarr in my browser since some episode where not dowloading properly and it wont open. I tried uninstalling it and now I cant even install it, its giving me the following error when rinning nzbdrone and I have no clue how to fix it. Hoping anyone could help me that taking into consideration that I am extremely new to this stuff
c\Programdata\nzbdronebincurlsharp.dll
an error occurred while trying to rename a file in the destination directory:
movefile failed : code 5
refuse access
I found that when sonarrs’ webui wouldn’t load, it was because sonarr wasn’t running in the background, first mistake I made with sonarr, was not installing it as a service, which means if your system ever restarts, even without you noticing (like mine has done for some updates), it wouldn’t run sonarr.
After uninstalling sonarr did you restart the system? if not I would suggest doing that first then trying to reinstall if you still get that error go to c:\programdata and delete nzbdrone folder, then try to reinstall sonarr, if you can’t delete the folder, then it depends on the error.
If you get an error saying something like its being used by another program, then check your task manager > processes for anything relating to nzbdrone and stop it, then try to delete it again.
If you get something about permissions or access denied, then you will either need to take ownership of the folder or delete it with command prompt as admin.
Once the folder has been removed then you shouldn’t have any problem reinstalling sonarr, after installing sonarr go to c:\programdata\nzbdrone\bin and run ServiceInstall.exe, this will set sonarr as a service, allowing it to run automatically.
