File grabbed but not processed by ND

Help & Support
1

Today ND grabbed The.Goldbergs.S01E02.720p.WEB-DL.DD5.1.H.264-NTb but did not process it and it is just sitting in the completed folder. I tried to access the logs but get the following error:

LogFileLayout.js : 108
TypeError: this.contents is undefined

The little sprite image thing just keeps going from left to right.

I managed to pull this manually from the logs:

13-10-2 14:39:48.1|Trace|Parser|Parsing string 'The.Goldbergs.S01E02.720p.WEB-DL.DD5.1.H.264-NTb’
13-10-2 14:39:48.1|Trace|Parser|Episode Parsed. goldbergs - S01E02
13-10-2 14:39:48.1|Trace|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for The.Goldbergs.S01E02.720p.WEB-DL.DD5.1.H.264-NTb
13-10-2 14:39:48.2|Debug|DownloadedEpisodesImportService|Unknown Series The.Goldbergs.S01E02.720p.WEB-DL.DD5.1.H.264-NTb

Update: I just had to add 2013 after The.Goldbergs and ND processed it. That’s weird because ND did download it so you would think that it would sort it as well.

2

Its on the wiki: https://github.com/NzbDrone/NzbDrone/wiki/FAQ#why-cant-nzbdrone-import-episode-files-for-series-x--why-cant-nzbdrone-find-releases-for-series-x

It’ll need a scene exception added.

3

Added to Scene Naming form.

Thanks