Failing to fetch new episodes/connect to indexes

Help & Support
1

I have been having this problem for a few days now, tried everything from restarting nzdrone to rebooting the machine. Everything else (transmission, nzbget, ping, mtr and even lynx) can connect to websites except Sonarr for some reason. This is the error message for failing from the log. I can’t do manual searches or auto-searches. I am utilizing both torrent and nzbs. Kind of confusing since it was working fine since last friday, and then suddenly it stopped working at some point Thursday (first day it failed to fetch any episodes).

Sonarr version: 2.0.0.3530
Mono --version :Mono JIT compiler version 3.10.0 (tarball Wed Nov 5 12:50:04 UTC 2014)
Copyright © 2002-2014 Novell, Inc, Xamarin Inc and Contributors. www.mono-project.com
TLS: __thread
SIGSEGV: altstack
Notifications: epoll
Architecture: amd64
Disabled: none
Misc: softdebug
LLVM: supported, not enabled.
GC: sgen

Details
Message
Failed to Update Scene Mappings:: The request timed out

Exception
System.Net.WebException: The request timed out
  at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0 
  at System.Net.HttpWebRequest.GetResponse () [0x00000] in <filename unknown>:0 
  at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x000cd] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:46

Thank you

2

Also here is another error I am getting:

Details

    
    
        Message
        Request Failed: The request timed out

            

            Exception
            System.Net.WebException: The request timed out

at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00000] in :0
at System.Net.HttpWebRequest.GetResponse () [0x00000] in :0
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x000cd] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:46

And my log file:

ComponentMessage Time
NzbDroneErrorPipelineRequest Failed: The request timed out8:39pm
NzbDroneErrorPipelineRequest Failed: The request timed out8:39pm
NzbDroneErrorPipelineRequest Failed: The request timed out8:39pm
NzbDroneErrorPipelineRequest Failed: The request timed out8:39pm
NzbDroneErrorPipelineRequest Failed: The request timed out8:39pm
NzbDroneErrorPipelineRequest Failed: The request timed out8:39pm
SceneMappingServiceFailed to Update Scene Mappings:: The request timed out8:31pm
SceneMappingServiceFailed to Update Scene Mappings:: The request timed out8:30pm
SceneMappingServiceFailed to Update Scene Mappings:: The request timed out8:17pm
SceneMappingServiceFailed to Update Scene Mappings:: The request timed out8:16pm
TaskExtensionsTask Error: Unable to connect to NzbGet. Error: ConnectFailure (Connection refused)8:14pm
NzbgetUnable
to connect to NzbGet. Error: ConnectFailure (Connection refused):
Unable to connect to NzbGet. Error: ConnectFailure (Connection refused)8:14pm
NzbgetUnable
to connect to NzbGet. Error: ConnectFailure (Connection refused):
Unable to connect to NzbGet. Error: ConnectFailure (Connection refused)8:14pm
SceneMappingServiceFailed to Update Scene Mappings:: The request timed out8:12pm

3

Here is by nzbdrone.txt from this morning after force restarting the nzbdrone and having nzbdrone reboot itself.

http://pastebin.com/6CXbFczZ

4

Sonarr is able to connect to NZBGet, which indicates that Sonarr is able to connect to something, which is good. Your errors indicate that Sonarr is timing out connecting to the sites though, so something seems to be blocking it.

Things to look at:

  • is curl available?
  • is a firewall blocking communication?
  • any recently installed packages?
5

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