Error occurred while executing task RefreshSeries

Help & Support
1

Sonarr version (exact version): 2.0.0.4949
Mono version (if Sonarr is not running on Windows): 4.2.3
OS: Linux Mint 18.1 (Serena)
((Debug logs)): https://pastebin.com/D4gxjCj6

Any attempt to Update series info and scan disk results in error. Error message: “[refreshseries] Failed” appears in UI.

Log entries can be found here: https://pastebin.com/D4gxjCj6

Please help and thanks in advance.

2

I’m having this issue too, on Windows 10 with the same version.

3

Sonarr version: 2.0.0.4949
Mono version: 4.6.2

Same issue here as well. I’ve tried refreshing a number of series with the same result. There seems to be another thread on this issue too. I’d guess something has gone down somewhere, or been changed outside of Sonarr.

4

Same issue here. Running on MacOS. Get an unexpected character error when parsing the data.

6

Sonarr version (exact version): 2.0.0.4949
Mono version (if Sonarr is not running on Windows): N/A
OS: Windows 10 x64

((Debug logs)): https://pastebin.com/ZwGaM83s

Couldn't refresh info for [281714][Ballers]: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.

Exception:
Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
   at Newtonsoft.Json.JsonTextReader.ParseValue()
   at Newtonsoft.Json.JsonTextReader.Read()
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType(JsonReader reader, JsonContract contract, Boolean hasConverter)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
   at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
   at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
   at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
   at NzbDrone.Common.Serializer.Json.Deserialize[T](String json) in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Common\Serializer\Json.cs:line 37
   at NzbDrone.Common.Http.HttpResponse`1..ctor(HttpResponse response) in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Common\Http\HttpResponse.cs:line 95
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request) in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Common\Http\HttpClient.cs:line 225
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Core\MetadataSource\SkyHook\SkyHookProxy.cs:line 40
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Series series) in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Core\Tv\RefreshSeriesService.cs:line 57
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Core\Tv\RefreshSeriesService.cs:line 166

Description of issue: Sonarr is failing to scan multiple series. I have no idea why the above error is referencing M:\ - for me, this drive has never been added to Sonarr as it contains only films.

7

Im having that issue also.

Message
Error occurred while executing task RefreshSeries: Unexpected character encountered while parsing value: <. Path ‘’, line 0, position 0.

Exception
Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path ‘’, line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue () [0x002b3] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.JsonTextReader.Read () [0x0004c] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.JsonReader.ReadAndMoveToContent () [0x00000] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType (Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonContract contract, System.Boolean hasConverter) [0x00043] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Boolean checkAdditionalContent) [0x00029] in <1fa899c21f554672afbc630cc93b185e>:0

SONAR VERSION: 2.0.0.4949
Mono Version: 4.6.2

8

We’ll post updates here, but at the moment things are fully functional.

9

Hi,

same problem here. Manually adding episodes to sonarr sadly doesn’t work because of this.
I’m using sonarr in a docker container on unraid.

Sonarr Version 2.0.0.5054
Mono Version 5.0.0

[v2.0.0.5054] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path ‘’, line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue () [0x002b3] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.JsonTextReader.Read () [0x0004c] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.JsonReader.ReadAndMoveToContent () [0x00000] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType (Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonContract contract, System.Boolean hasConverter) [0x00043] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Boolean checkAdditionalContent) [0x000d9] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.JsonSerializer.DeserializeInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00053] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.JsonSerializer.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00000] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject (System.String value, System.Type type, Newtonsoft.Json.JsonSerializerSettings settings) [0x0002d] in <1fa899c21f554672afbc630cc93b185e>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value, Newtonsoft.Json.JsonSerializerSettings settings) [0x00000] in <1fa899c21f554672afbc630cc93b185e>:0
at NzbDrone.Common.Serializer.Json.Deserialize[T] (System.String json) [0x00000] in <22414d89e85c45babce99539812a436f>:0
at NzbDrone.Common.Http.HttpResponse`1[T]…ctor (NzbDrone.Common.Http.HttpResponse response) [0x00025] in <22414d89e85c45babce99539812a436f>:0
at NzbDrone.Common.Http.HttpClient.Get[T] (NzbDrone.Common.Http.HttpRequest request) [0x00007] in <22414d89e85c45babce99539812a436f>:0
at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo (System.Int32 tvdbSeriesId) [0x0003b] in <65fd07448b304721a1cf8bbfea4394c9>:0
at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo (NzbDrone.Core.Tv.Series series) [0x0002b] in <65fd07448b304721a1cf8bbfea4394c9>:0
at NzbDrone.Core.Tv.RefreshSeriesService.Execute (NzbDrone.Core.Tv.Commands.RefreshSeriesCommand message) [0x000aa] in <65fd07448b304721a1cf8bbfea4394c9>:0
.

10

Ya, seems to be happening again, I can’t refresh any series, just errors out with:

[refreshseries] Failed

Logs say:
Error occurred while executing task RefreshSeries: Unexpected character encountered while parsing value: <. Path ‘’, line 0, position 0.

Note: This is a free program and I’ve never had an issue with it. Props to the ppl responsible for creating/maintaining it

11

I’m having the same issue suddenly as well, my system has been up for over a year never had this issue before.

Error occurred while executing task RefreshSeries: Unexpected character encountered while parsing value: <. Path ‘’, line 0, position 0.

anyone have any ideas on how to resolve this?

12

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